Not happy
by Kevin D Carroll on Oct 24, 2023
1 out of 5 stars
Car Insurance Reviews
Johnson Insurance Auto Insurance Reviews
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(196 reviews)
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I was forcibly robbed and assaulted by three masked men, however, they didn't see it fit to waive my deductible, my rental coverage expired before the repairs were completed (upon the police finding my car) and they left me without a rental for over a month. Upon receiving my car I was told that everything was fine, however, after picking up my car I was forced to drop it bring it back in for repairs and since then I've been without a car for an additional two weeks, and now they are debating if they should fix the outstanding issues. This company is heartless! And they do not believe in putting the customer first. I strongly suggest that if anyone is contemplating using Johnson insurance, that they run and run fast!
Auto theft claime still not settled on day 43 now and no rental.
Don't know why we paid for full coverage and the I sent it and I didn't recive it bull is unreal.