TD Insurance Auto Insurance Reviews

DO NOT USE TD INSURANCE!!!!!!!

Driving home from the grocery store on the highway to my house a guy blew a stop sign and tried making a left hand turn in front of me. wrote off both of our vehicles and he was arrested for reckless endangerment. He was 100% at fault and my vehicle was only 6 months old. when we bought the vehicle we made sure we had replacement value, meaning we get a new vehicle equal to or better than what we had even if it was my fault. Now td is trying to take my $50,000.00 SUV and write me a check for $33,000.00 ON A 6 MONTH OLD SUV! trying to saddle me with almost $20,000.00 in debt plus I still have to go and get a new vehicle. They are disgusting crooks and as soon as everything is settled I will be switching to any other insurance company.

I would not recommend Td to anyone I was constantly being ripped off by this company and you were trying to charge me $240 dollars for parking my car in my yard which covered absolutely nothing for other insurance companiesyou pay $20 a year for fire and theft on your car for it being parked would not recommend TD insurance company to anyone you're in for a bad experience I lost about $900 that they ripped off for me

Recently TD Car Insurance has been taking my car insurance out ONE DAY earlier than stated on their policy that I agreed to. I forgot about catching those pricks earlier by one day before my actual car insurance came out, and low and behold, it came out ONE DAY EARLIER AGAIN. This time they check mate me. I "missed" it and than they charged me 48$ and said the car insurance would try and come out between 2-5 business days again. I deposited the money into the account where automatic with drawls come out of. Two days later we receive a letter in the mail stating it would come out on OCT 1ST 2015 and that ANOTHER 25$ admin fee would come out NEXT car insurance payment date (not this one), not the original 2-5 days, but 9 more days (sick bastards) they know how I deal with my online banking and that ALL my bills come out on the 1st of every month, so they were hoping I would forget to transfer fees from my other bank to this account. Anyways OCT 1ST and what do they do? They pull out the 25$ ADMIN FEE and than they pull out my car insurance, hoping I would not catch it (the 25$ fee) so that they could charge me ANOTHER 48$ (because they were not suppose to take out that 25$ fee until next car payment) You need to be careful with TD. They are sneaky sob's, and they watch how you bank, and get to know you as a person through your online banking, to ding you for fee's. Paying an overdraft fee monthly and or having overdraft is pretty much a payment to keep them off of your bank. There the mafia, that pay analysts to watch your every move so they know when they can ding you with fees. RUN AWAY FROM THEM WHILE YOU CAN!!!

I contacted their office to request to move my payment dates to the 15th of every month, and they said they would do that, but the person I spoke to on the phone did NOT DO AS THEY SAID THEY WOULD. This caused me to miss two payments in a row for my insurance yet the entire time I thought I was paying successfully on the 15th TD was not taking payments out, and they had decided to cancel my policy and this has now affected my record due to their customer service. NEGLIGENCE.

I had an agent yell on me on the phone because I did not understand their "policy" that had me being charged twice in once month. Don't make the mistake with going with this company.

I have had nothing but issue after issue with my payments. With customer service. Trying to make me pay multiple months with two payments. I had it fixed and payments went up now once again they’re trying to make me pay two payments. I filed a damage claim back on August 5th. It’s almost been a month and no one has called me or contacted me. Not once. Once my claim is done, I am switching to another company and do not recommend TD to any.

I called TD cause they canceled my auto policy (it had already been cancelled 2 weeks without my knowledge) they said they had “no idea why” and then charged me more money to restart the policy then cancelled my home AND auto policy a month after and said I owed $953+$100 for both policies. They rob you blind, DO NOT USE TD INSURANCE FOR AUTO OR HOME!

I had auto insurance with them since June 2022, in December my credit card has not got deducted for insurance amount which I have set on Auto pay. Hence, I haven't even bothered to check the statement.
In April 2023 I receive a letter from TD Bank of non-payment since December. I immediately called them and the customer care is like it's your fault, though I was having sufficient balance in my account.
In response to my statement, they said you have to get a letter from your bank that why payment has not been made.
Being a customer of them, Firstly they have informed me after 4 months with a letter, no email, nothing. Secondly, I being in a job seldom find time to run to banks to get clearance letter from bank to satisfy TD insurance that it wasn't my fault. What a customer service.
Now they had me red flagged for non-payment, stopping me to get insurance from other bank. I don't think TD insurance is good at customer service, but they are good at harassment.
I will never get back to TD Bank or insurance

My payments were preauthorizes and were going from 3 years. Then, my credit card gets lost and I forgot to update my card completely. They cancelled my policy for non-payment. They sent me a letter which unfortunately I never opened… It was called to renew, then I found my payments not going through. Then they said now your policy will be renewed with much higher rates. I cancelled my policy. They do not value customer, even though I cleared all the outstanding balances same day I found out my payments did not go through because of credit card changed.