TD Insurance Auto Insurance Reviews

DO NOT USE TD INSURANCE!!!!!!!

Driving home from the grocery store on the highway to my house a guy blew a stop sign and tried making a left hand turn in front of me. wrote off both of our vehicles and he was arrested for reckless endangerment. He was 100% at fault and my vehicle was only 6 months old. when we bought the vehicle we made sure we had replacement value, meaning we get a new vehicle equal to or better than what we had even if it was my fault. Now td is trying to take my $50,000.00 SUV and write me a check for $33,000.00 ON A 6 MONTH OLD SUV! trying to saddle me with almost $20,000.00 in debt plus I still have to go and get a new vehicle. They are disgusting crooks and as soon as everything is settled I will be switching to any other insurance company.

I would not recommend Td to anyone I was constantly being ripped off by this company and you were trying to charge me $240 dollars for parking my car in my yard which covered absolutely nothing for other insurance companiesyou pay $20 a year for fire and theft on your car for it being parked would not recommend TD insurance company to anyone you're in for a bad experience I lost about $900 that they ripped off for me

Recently TD Car Insurance has been taking my car insurance out ONE DAY earlier than stated on their policy that I agreed to. I forgot about catching those pricks earlier by one day before my actual car insurance came out, and low and behold, it came out ONE DAY EARLIER AGAIN. This time they check mate me. I "missed" it and than they charged me 48$ and said the car insurance would try and come out between 2-5 business days again. I deposited the money into the account where automatic with drawls come out of. Two days later we receive a letter in the mail stating it would come out on OCT 1ST 2015 and that ANOTHER 25$ admin fee would come out NEXT car insurance payment date (not this one), not the original 2-5 days, but 9 more days (sick bastards) they know how I deal with my online banking and that ALL my bills come out on the 1st of every month, so they were hoping I would forget to transfer fees from my other bank to this account. Anyways OCT 1ST and what do they do? They pull out the 25$ ADMIN FEE and than they pull out my car insurance, hoping I would not catch it (the 25$ fee) so that they could charge me ANOTHER 48$ (because they were not suppose to take out that 25$ fee until next car payment) You need to be careful with TD. They are sneaky sob's, and they watch how you bank, and get to know you as a person through your online banking, to ding you for fee's. Paying an overdraft fee monthly and or having overdraft is pretty much a payment to keep them off of your bank. There the mafia, that pay analysts to watch your every move so they know when they can ding you with fees. RUN AWAY FROM THEM WHILE YOU CAN!!!

The biggest scam. For one thing, the rate they quote is only the rate if you pay multiple months up front, otherwise it is much more expensive. Second they notified me that they were just randomly upping the price of my policy, 1 month into the policy and that they would not refund me any of the up front months that I had paid. Customer service was thoroughly unhelpful and took 20 minutes on the phone, even after I had navigated through their AI assistant finally.

I have been a loyal customer for many years, insuring over three vehicles with your company and recommending your services to several friends and family members. However, I am writing to express my disappointment regarding a recent experience that has left me extremely dissatisfied.

Due to a bank error, I missed a premium payment, which resulted in me being required to pay the entire annual amount in one lump sum. I found this situation to be highly unfair and inconvenient, especially considering my long-standing relationship with TD Insurance. Although I immediately paid the premium upon realizing the issue, I was left feeling frustrated by the lack of flexibility and understanding in this matter.

The treatment I received in this instance has made me reconsider my relationship with TD Insurance. I deeply regret this experience and, as a result, I can no longer in good conscience recommend your services to others.

I sincerely hope that TD Insurance will reconsider its approach to handling such situations, as this kind of practice is not in line with the customer-first service I once believed you provided.

Kind regards,
Sylvester De Silva

I had to cancel my policy after waiting for three months to obtain a pink slip and calling them every 10 days to ask again and again to mail it to me. Finally I decided to cancel the policy, I canceled it in October and it is already December, but they did not refund me yet.

I contacted their office to request to move my payment dates to the 15th of every month, and they said they would do that, but the person I spoke to on the phone did NOT DO AS THEY SAID THEY WOULD. This caused me to miss two payments in a row for my insurance yet the entire time I thought I was paying successfully on the 15th TD was not taking payments out, and they had decided to cancel my policy and this has now affected my record due to their customer service. NEGLIGENCE.

I had an agent yell on me on the phone because I did not understand their "policy" that had me being charged twice in once month. Don't make the mistake with going with this company.

I have had nothing but issue after issue with my payments. With customer service. Trying to make me pay multiple months with two payments. I had it fixed and payments went up now once again they’re trying to make me pay two payments. I filed a damage claim back on August 5th. It’s almost been a month and no one has called me or contacted me. Not once. Once my claim is done, I am switching to another company and do not recommend TD to any.