TD Insurance Auto Insurance Reviews

I've been with TD (Meloche-Monnex) for years. Two years ago I had a claim and I was treated terrifically. Unfortunately, the service with TD has gone down terribly since that time. I've decided to cancel because of the price and service. Yesterday I spent nearly four hours on hold and even used the call back service only to be put on hold for another hour. Today I called at opening 9:00 and have been on hold for over an hour. I would NOT recommend TD insurance!

I have been with TD auto insurance since 2010. Recently, I have been facing lots of difficulties with this auto insurance. Over 1hour and a half waiting to reach a representative of the insurance, often disconnection in the middle of the talk, increasing the premiums with no acceptable reasons, increasing the charges and having so difficulties to contact the insurance to adjust the mistakes they made, poor and discourtesy client services.
I am looking for new auto insurance now. Any help will be appreciated.

Trying to make changes to auto insurance and the wait times are atrocious. It was 52 minutes the other day, until I had to give up. It's been 32 minutes so far and I called first thing in the morning. I'll be cancelling my insurance once I speak to someone. Their auto rates are astronomical.

Absolutely terrible wait times for representatives... I spent almost an entire day (6 hours a least) on hold waiting for a representative ... By the time I spoke with someone I was so frustrated I cancelled my policy and switched companies. On top of that, the rates are bad, I saved 80 dollars a month when I switch to the new company!

I have been with TD for over 20 years. We went from a 2 car family to a 1 car family. They jacked up my rates $ 600.00 per year on 1 car because I do not have a 2 car discount!

I just want to activate my TD Advantage but can't call them last 3 weeks. My records for house and car are all clean but they are trying to raise the payment every year. Each rise is about 5-50%. I must add another driver next 2 weeks and very worry about can't get a hold with them to do this. I am working full time and can't call and wait all times like this. Please!

Waited 2 hours and still, no one picks up. TD just want to rip off the current customer and my rate went up 100 after a small collision in a parking lot.

If I could give a negative rating, I would. Waited on the line for 40 minutes and still no service. Terrible company! Insurance is far too costly. I got the same coverage from CAA for $ 450 less. Now I’m waiting on line to cancel and to get the address to send written cancellation. I’m still on the line waiting...

Absolutly the worst experience of my life, I wanted basic insurance and got lied to on the phone about how much I would pay. On a separate occasion, I got a quote online, called to get insurance, and got offered a WAY higher number that they refused to change even though their website gave me a reasonable price. One time I spent OVER 50 minutes on hold and had to hang up to go to work. Next day I spent 30 minutes, finally reached someone, and he had NO idea how to help me. I cancelled right then and there, but of course not without paying a massive fee. WASTE OF TIME AND MONEY.