Good insurance (home and auto)
by Marvin on Jul 26, 2024
5 out of 5 stars
The purpose of my review is to say “Thank you” to the customer service representative. This lady provided me with an excellent service. Unfortunately, the service she provided became unique. I wish her good luck in her professional career. Also, I wish everyone including myself to meet in our lives more people like her.
After being rear-ended I contacted my insurance. By December 27 they had my car arranged to go in get fixed. Agent was great to deal with she handled everything. Pointed out things I was not aware of. I recommend them highly.
Overall customer service was really good. Best service ever.
I had some issues because a former representative wasn't honest to me about suspending my insurance, I didn't save any money. I called back and was frustrated the representative was no help. But, I talked to another representative and she found discounts, my insurance used to be 430.00 monthly, she brought it down to 260.00. She also reduced my sister's. I am very happy with the service! This is the reason I decided not to leave TD.
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I’m very grateful for the good service and very responsive TD Insurance advisor, specifically to one employee for assisting me very well.