Worst Insurance Company ever
by TD Customer of 14 years on Oct 16, 2020
1 out of 5 stars
Long waiting hours. Uneducated customer representatives. They don’t know how to talk to a customer. I waited for an hour and I was talking very gently to him but all of a sudden he hanged up on me without even completing my request. Disappointed.
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TD is by far the worst insurance company. Extremely long waits over 2.5 hours if you are trying to reach out to customer service. If you are lucky enough to get connected (in case the call doesn't drop) the agents are rude and are not interested to listen to your concerns. TD make changes to your policy on their own and jack up your premium and start withdrawing money from your account without even informing you. Stay away from TD at all costs.