TD Insurance Auto Insurance Reviews

I had a claim, the adjuster contacted me but wouldn't respond to further communication. I learned later that the adjuster was changed, and the new adjuster wouldn't respond until after weeks of trying to contact. The new adjuster eventually sends a Proof of Loss which I signed and sent, but won't respond to my emails or phone calls on follow up of the settlement. Very hard company to deal with if you have a claim.

So I canceled my insurance as my vehicle was in a accident in 2023 I had a letter from td insurance telling me I was getting a refund issued back to my card of 1900 and received a check for 630. I call and the agent tells me there must have been a mistake on the letter now this is a insurance company and claiming they had made a error and refused to tell me what's going to happen to the 1200 the letter told me about. The claim process was nice but over all not the type of experience that a customer should receive.

My car got damaged in a hail Strom in June. Now August and I'm still driving a rental car. Three times they changed my adjuster and none of my adjusters called me. I was leaving voicemails all the time, none return calls back. I waiting to get my car money and will shop for another insurance company. Not recommending TD insurance.