TD Insurance Auto Insurance Reviews

My home and auto insurance rate keep getting higher every year even if I never had any claims. This year, I got my full G licence and instead of getting a lower rate, they increase my auto insurance by more than 70cad per month. Needless to say, I switched to another insurance company.

Been with TD insurance for 15 plus years. 30 year clean driving record. My premiums keep going up and up and up. Finally I had enough and called around and got my insurance for about half TD was offering me. Not sure why TD is so expensive needless to say I switched insurance companys

The people that answer the phone are good but the company they work for is awful and malicious. Renewal documents are not written properly with little explanation and many mistakes. TD Advantage is a scam... Don't waste your time... You have to fight to get the discount the first year and then they jack your price up pretending it is still included the following year. They think we are all stupid... I am stupid yes... but only because I did not shop around and trusted TD Insurance... They send the renewal last minute so that you have no chance to understand and shop around... but I'll be ready next year... mark my words... I will... 20+ years with TD Insurance with no claims and this is how they treat you... You got me this year, TD... but mark my word... just may be the last. I hate to think what would happen if I did have a claim?

I've been with TD Insurance for over 20 years. This is has been my experience:
1. They only care about new customers; not existing ones. The proof is that when you call, the wait time for the new customer line is typically under 5 minutes and for existing customers, it is at least 1 hour (if you are lucky). The trick is to select "new customer" when calling as they will still help existing customers when you select that option to skip the ridiculous wait times.
2. This past year, they raised my premium by 40%! I had no claims, no tickets and had the same car as the year before. When I called to inquire, they claimed it was because of "my area". That would mean that nearly everyone would have had to be in an accident with that type of increase! Even more unlikely during Covid. I contacted a broker and she found multiple carriers offering insurance at around 40%-50% less than what TD was offering.

I have both home and auto. I have questions and have tried multiple times to reach them by phone (leave it on speaker so I can continue with activities) and eventually give up. They have sent me two identical invoices for my home and have raised my auto insurance. One is due tomorrow and another due next month. Do they have any employees at all? I would give them a zero!