Lure-in scam artists
by Alex B. on Jun 19, 2020
1 out of 5 stars
I had some issues because a former representative wasn't honest to me about suspending my insurance, I didn't save any money. I called back and was frustrated the representative was no help. But, I talked to another representative and she found discounts, my insurance used to be 430.00 monthly, she brought it down to 260.00. She also reduced my sister's. I am very happy with the service! This is the reason I decided not to leave TD.
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I had another insurance for 6 years, but a year ago I got a good rate on Auto Insurance from TD Bank. So I signed up for both home and auto insurance with them. Being a single person and driver with 19+ driving history and no claims or tickets in 19 years, and with 887/900 credit score, I consider myself a good customer. To my dismay, I received renewal documents from TD insurance a week (!) before the renewal date and with a $500/year increase in premium. How would you call this insurance? I call it scam artists. Needless to say, I switched back to the previous insurance and do NOT recommend anyone to use TD Insurance neither for home nor for auto. They'll lure you in just to hit you with a 25% increase the following year. Shame on you TD!