TD Insurance Auto Insurance Reviews

DO NOT USE TD INSURANCE!!!!!!!

Driving home from the grocery store on the highway to my house a guy blew a stop sign and tried making a left hand turn in front of me. wrote off both of our vehicles and he was arrested for reckless endangerment. He was 100% at fault and my vehicle was only 6 months old. when we bought the vehicle we made sure we had replacement value, meaning we get a new vehicle equal to or better than what we had even if it was my fault. Now td is trying to take my $50,000.00 SUV and write me a check for $33,000.00 ON A 6 MONTH OLD SUV! trying to saddle me with almost $20,000.00 in debt plus I still have to go and get a new vehicle. They are disgusting crooks and as soon as everything is settled I will be switching to any other insurance company.

Long term TD customer,they gladly take your money, until you have a claim. No fault rear ended at red light over 3 months ago, claim still not settled. Adjuster moves very slowly and borders on rude. When this claim is FINALLY settled, will be moving on to another company. Poor customer service when you need it!

I got a quote of a bundled insurance (auto and condo) before I was purchasing my car. A fortnight later, I called in to inform TD that I would be taking possession of the condo soon and I'd like to give them my bank information. To my astonishment, the final quote was around 200$ more than the initial one.

I expressed my frustration with the customer service person. The person was all understanding and asked me to send in a retroactive cancellation application, promising there wouldn't be any fees. I work in risk management so I found this a happy surprise. With this promise from TD, I gladly sent in the document and called Lapersonal for a lower quote.

Several days later, I got two mails from TD. One telling me that my Condo insurance had been successfully cancelled, the other telling me I had to pay for my auto insurance in full.

Confused, I resent my document to TD asking them to verify since it was a cancellation for two policies.

A few days later, I got a mail from TD saying the auto insurance was cancelled, but I had to pay $180+ . I didn't even save that much money from switching to Lapersonal.

So I called in customer service again asking for an explanation. They told me what I had thought they would do when I asked about the cancellation: the $180+ was for the period from the inception of the policy to the date I sent in the cancellation. I WAS TOLD QUITE DIFFERENTLY BY THE TIME THE PERSON INSTRUCTED ME TO CANCEL THE POLICY.

The customer service told me to write down that I really wanted to cancel the policy and send the LaPersonal proof of insurance to them. I did so right away.

A few days later I received another bill. This time the money I "OWED" was $197.58! Not only nothing had been done to resolve the problem, I was charged interest!!

This is the worst experience I've had with any insurance company. What I experience is 100% fraud, once during the initial quoting period once during the cancellation. I'm seeking all the ways I can to have this bill write off but I don't have all the time in the world. Avoid this dishonest company at all cost.

I have 4 vehicles, UTV, and home insurance with TD for the past 15 years. No Claims, and my reward? An 11.6% premium increase for 2016. Will be shopping around.

Just had mine go up 178$ a year. Phoned in and the representative tells me to drop comprehensive to save 700$ I say no and at the same time he is telling me my car is only worth 2000$ yet they are charging me 700$ a year comprehensive, you would think they would lower that rate to a more reasonable amount like 400$ a year. What a joke this company is.

I've been a five year lisenced insured driver with TD for five years now. And I have no get ten any decreases at all. My policy renewal has went up almost 400.00. I've never had any claims and never missed a payment. Other companies have quoted me at 110 to 120. Offering same as TD just my policy date was just around the corner and didn't have time to switch. Just don't feel like they are offering me there best services. I have one 2010 Kia Sportage and have to pay 2300 premium.. Wow is all I can say.. I know people who have two drivers and pay way less than that on a brand new vehicle.

I I had my 2009 cobalt ss stolen from my house I am with td insurance I filed my police report did all the nessasary paper work. I had car rental coverage no problems getting a car rental. I found my own car ditched down the road from my house the next day waited 4 hours for police to show. My car was towed to accodomy towing and put in there yard. Only damage my car had was a driver's side window that's it . The toe company never covered my window it was exposed to rain and snow and ruined the interior and all my electrical components in my car. I waited 2 weeks never heard a thing from td insurance I was not allowed to access my car at the tow yard until the police released it. It took so long I had to call sheriff office myself to get released. My car had more damage then when it was stolen. Finally td insurance contacted me saying a adjuster was looking at my car and it was going to Steele Chevrolet to be fixed. I have till this day 2 months later have not heard anything about my car. I even was put under criminal investigation over stealing my own car I have been paying off for 4 years which went no where because there's nothing to put me in the wrong over my cell phone records and my alibis where I was when my car went missing. I recently had to take my car rental back still with no car of my own and got charged over $500 for the car rental. I believe that this is the worst service that has costed me my job my apartment and my own vehicle that I still have no idea what's going on if it's going to get fixed or there just going to send me another bill after paying full coverage to Td insurance for 4 years. I would recommend to cancel any insurances you have with td insurance and if you have had a car stolen get a lawyer to look after your claim they will just screw your life over because it's hard to have a job with no vehicle and having to waste your own time and money dealing with td insurance. I hope no one goes thru this and that you cancel td insurance and get a company like co-operators insurance that will actually be behind you and take care of you like they should. Td insurance is the worSt insurance company you can have by my experience with them.

I am dissatisfied and extremely disappointed with the lack of service that I have been receiving with TD insurance and I would not recommend them to anyone. I was stopped at a red light on November 6th when a roll of truck rolled back. The 2 beams of the truck crushed my hood and my window and if it wasn't for my fast thinking; I jumped out of the car, I could have been crushed as well. I jumped out of the car and started yelling at the driver that his truck was rolling back.

TD called me on December 1st and advised me that my car would be ready and drove from Woodbridge to Mississauga to pick it up and when I arrived at the Shop I noticed the engine light that comes on. The 10,000 pounds that crushed my car also damaged the internal cam shaft of my car and now it is leaking. I have been told by the shop that TD will not be covering for this damage!! My car was running perfectly before the accident and NOW TD does want to pay for full coverage.

In addition to my near death experience, I have been told by TD that my policy has a $1000.00 NO FAULT DEDUCTIBLE, which I had no idea that my policy had. I was thought to believe that $1000.00 would be charged to me when the accident is AT MY FAULT.

Four weeks have passed and I'm left with a $1000.00 bill plus $1,000's more to fix the cam shaft and the leaking through the head gasket!

I have been in contact with some lawyers and the local media to bring this matter to everyone's attention and to help others who are left with $1000.00 bill. I cannot believe the multi million dollar company is taking full advantage of the consumer!!

I would not recommend Td to anyone I was constantly being ripped off by this company and you were trying to charge me $240 dollars for parking my car in my yard which covered absolutely nothing for other insurance companiesyou pay $20 a year for fire and theft on your car for it being parked would not recommend TD insurance company to anyone you're in for a bad experience I lost about $900 that they ripped off for me

I called to get a quote about insuring another car and driver. I was given a rate of 2725 for two cars. When I called the next day to go forward with the insurance, they gave me a rate that was $200 dollars more even though there was a note left stating the quote was 2725. The guy over the telephone told me that the person giving me the quote might have made a mistake and that he would have to listen to our conversation from Saturday and find the mistake and "penalize" the guy. The guy tried to blame it on me by saying I might have given the wrong information, however I had given exact and accurate information on both phone calls. All the guy could have said on the phone was "sorry maybe the other guy made a mistake"