Belairdirect Auto Insurance Reviews

Please, be advised that the first accident-at-fault forgiveness is a lie. It has a condition but when u get a quote or insurance, they won't tell u these conditions but when u need them, they take them out of their pockets and through at u all these nonsensical conditions. In order to get qualified for that, u need to have seven years of clean driving record which they should and they have to tell u when you're signing up with these guys.

Bel air increased my insurance $360 a year because of the location I live in, I have a perfect driving record no accidents, no claims and no tickets shouldn't my insurance go down not up. I've lived in the same place for 3 years why would my insurance go up now. It's the scam insurance companies have on the go

They advertise first at-fault forgiveness; however, when I had my first at-fault, which was minor, they are getting rid of me claiming my address is not correct. Despite 6 different proofs of address, including CRA documents. Please don't waste your time with this joke for a company.

Upon renewal my policy went from 69$ to over 90$ /mo.
I have no accident or claims history. Was with CDI since new vehicle was bought. Car was 23k, now less than 5k, why are my premiums higher than when it was brand new, and I was younger, less experienced? I have no demerits.
The agent told me premiums have increased for all drivers becauae of an increase in claims in "my category" last year? What category is that? The one where responsible drivers dont have any claims? Nonsense. I believe this is a result if their acquiring CDI and not having automatic consent to pull my credit bureau upon renewal. My credit history has no bearing on my driving. Ive always paid my insurance.
I requested to have a full accounting of exactly why my insurance increased to $90/mo.
The agent said she would see what she could do about that, no guarantee of return call, email or written explanation.
I will not be renewing with Belair.

Due to belair's total and complete incompetency, they withdrew money from the wrong bank account without my consent, causing me to go into overdraft. Rather than refunding me the money immediately, since this was their mistake after all, their ridiculous policy forced me to send in a copy of my bank statement. I now have to wait a minimum 5 days for my money to be returned, and now I have a bank mark on my bank account because I went into overdraft (and they refuse to contact my bank to take responsibility for their mistake) I WARN YOU DO NOT USE BELAIRDIRECT

Terrible experience. We dutifully drove with the automerit device in our car for a year and earned a 12% discount, only to have our rates jacked up 20% (without any accident/incidents) and end up paying more! This automerit program is a scam and we are VERY DISAPPOINTED with belairdirect

I had a couple of collisions and I take responsibility for that. They then decided that I was a high risk driver and canceled my policy. Up to this moment I was still good with that . But what is terrible about them is the fact that they started contacting everyone living at that same address with me requesting them to sign a form confirming that I do not drive their cars. On those forms my names were clearly printed and they asked me to also sign the form. My question is "if I am not insured with you anymore, why do u keep insisting that I sign some documents "? They threaten those clients of theirs telling them if I do not sign the document, their policy will be canceled . What is wrong with this Belair people? The management sucks and the employees are terribly rude. I am not signing anymore of those stupid forms of yours. In fact, the worst company I have ever dealt with.

I was involved in a collision in which, as it turned out, I was not at fault for the collision in which I was involved. However, the claims department did an extremely poor job at investigating the claim (if that can be called an investigation at all) and they ended up assigning to me the wrong fault determination rule, making me 100%. I spoke with my adjuster, other frontline agents and even supervisors and all seem to be one worst than the other, one more contemptuous than the other. In the end, I had to take the court route to get some justice and that yielded the expected results. The company seems to be dysfunctional from the beginning to the end, it's not just an issue of one rogue employee; it's systemic.

Not Impressed. Belairdirect goes out of their way to market themselves toward students and those who are on tight budgets via promotions like their student discount however their service reflects nothing of the sort. I was in an accident that was not my fault and after being treated like a criminal by the ASSURED Mississauga representative my insurance company sent me to the Belairdirect test and repair centre for a more “polished” experience, they said. It was awesome that when I got to the centre the staff was great at kissing my ass and pretending like they cared about my negative experience. It is unfortunate that none of those niceties could fix my car. Instead, it sat at their office for more than three weeks before they decided to touch it, suddenly; miraculously, the car would not turn on. My trusty insurance company then proceeded to call me to let me know that they were not responsible for my car not starting and wanted to charge me upwards of $1,000 worth of “non-accident related damage.” When I responded with questions – the brain dead staff resembled something of a broken record player repeating, “you are responsible to cover this damage as it is not accident related, your total is…” (pretty cold for a company that markets towards people with low income). When I explained that this was not a possibility for me at that time, they agreed to tow my car home. I find it hilarious that I drove my car there to be fixed and now it is being towed back in WORSE condition than when it started. Cherry on top: They took the rental back and had misplaced my car. I had to walk to work at 5 am for over a week without a vehicle while making car payments for a car I couldn’t even fix or use because the insurance company continued to make broken promises of when they would be contacting me to bring my car home. My car was finally returned to me over a week left with parts they damaged sitting on and staining my passenger side seat. What is the point of paying for insurance if they lose and break the very thing you are trying to insure. biggest scam i have ever been involved in in my entire life. If the goal was for me to walk away without a shred of faith in humanity, the company did their job of not caring! Silver lining: thank you to Belairdirect for making me realize I can make it through life without my car and it is worth every second I save not dealing with their garbage.