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Belairdirect Auto Insurance Reviews

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(527 reviews)
Belairdirect
1.8 out of 5 stars:

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Never trust belair

by stephaniemayers on Jun 13, 2016
1 out of 5 stars

Don't trust them forgiving you 2 claims if you are at fault. Don't trust them giving you discount of 15% when you insure more than one car or a car house combo. THESE ARE ALL LIES.

What they did with us, they increased us from one year to another a whopping 34% but said it was not because we had a at fault accident and so forth but simply the general statistics fr our kind of car got worse and the area where we live in became more dangerous. Well, the whole planet is becoming more and and dangerous and no one wants to steal an old cross-country Volvo.

So, just lies on top of other lies.

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Bad experience

by NotAFan on Jun 6, 2016
1 out of 5 stars

I called Belair Direct to get a quote on my new car. The agent asked a series of question, one of which was whether or not I had any accidents in the last 6 years. I replied No somehow thinking that he was referring to accidents for which I was deemed responsible. He gave me a great quote and we proceeded with signing me up. Upon verification of claims history using my driver's license number, his tone changed and said that I had made a claim the year before. I had failed to disclose that I made 1 claims (in 10 YEARS). That is true: I was stopped at a red light and a mini-van slipped on a thin ice and hit my car from behind. The damages were not too bad (approx 1000$) and the other driver assumed full responsibility. I didn't even pay the franchise. So this moron agent from Belair direct freaks out and basically accuses me of lying. He then increases the premium by 220$. I told him that I honestly did not think that that fender bender for which I was NOT responsible was relevant during his questioning. He refused to hear me out. So I called another company and obtained a quote with a full disclosure of my previous claim, and I was given a premium which is 60% less than what the Belair direct agent gave me.

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Beware.

by Roadking on May 28, 2016
1 out of 5 stars

I went from 2 cars to 1 two weeks ago and lost the multi vehicle discount. I then purchase a second vehicle a week later an asked for my dicount. I got it all right . An increase of $160.00 on my old vehicle and a $130.00 multi vehicle discount
. I can't wait for renewal time to kiss them goodby. The worst company that I ever deal with 60 years.

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Huge Increase unjustified

by Ripped in Barrie on Mar 12, 2016
1 out of 5 stars

Belair just raised our liability premium 66 % without justification. This vehicle is not used for work because we are retired. Just around town with total km's per year around 3000. Our government is letting insurance companies do whatever they please. I will never deal with this company again nor vote for a government that serves the insurance companies over their constituents

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claim in august 2012

by Pam on Feb 26, 2016
5 out of 5 stars

I have been a client since june 2007 and this insurance has been excellent in resolving my claim. Also i have checked around for cheaper insurance and no one has more bang for your buck than this company. So whoever has sour grapes you must be sour yourself.

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Good company

by Valleygirl on Feb 17, 2016
4 out of 5 stars

I have been with Belair for a very long time for both home and auto. I have had a number of auto claims, mostly for glass, and have never had one single problem making a claim. The claims were handled professionally, quickly and fairly and my rates are still low. I definitely recommend Belair Insurance.

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BEWARE BELAIR

by oneP'Doffcustomer on Feb 11, 2016
1 out of 5 stars

I have been a costumer of belair direct for 1.5 years. Recently a electrical fire started in my vehicle, completely rendering my vehicle. When I first signed up with belair I was in a rush to get my policy started. The agent who sold me my policy did not clarify with me the certain coverage my policy had. Paying $2900 dollars I figured I had basic and comprehensive coverage, turns out the agent only listed me on for liability. I purchased my vehicle with a loan of $10000 and stated to the agent when I started my policy. At no point did they offer me any coverage to ensure I would be covered in any circumstances where the vehicle would be damaged or a loss. Since they do all their business over the phone, you will not see your policy package for a couple months. When they policy package came in the mail, looking over it I assumed based on what I was reading I had coverage for property damages. Turns out you really need to look at what BS they are sending you. This company is 100% a scam. All they care about is taking your money and putting it in their pockets. That's about the only thing they are good at doing. Now I am $8000 dollars in debt with no vehicle to get to and from work. Thanks Belair Direct!

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customer service

by Jeff F. on Feb 5, 2016
5 out of 5 stars

I recently applied for auto insurance with Belair Direct, the person I spoke with his name is Josh was very professional and friendly. Josh even asked me many questions and looked for the best possible discounts to have lower rates. He did come back after being on hold and mentioned that the overall policy will be 3 dollars more per month and I was OK with that because it was only a small amount. I really appreciated everything Josh did for me so in other words I was very happy with the service I had with Belair. Oh yes I would like to mention that I was a previous customer of Belair 3 years ago and have returned with them because I had remembered the great quality of insurance offered and the great service.

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Best Insurance Company

by Steven Saunders on Jan 19, 2016
5 out of 5 stars

Happy customer for the last 8 years for auto and the last 4-5 years for renters insurance as well. Could not be happier with the overall great customer service and the great rates I get on my policies. Will always be a Belair Direct customer thanks guys!

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Cancellation Fee

by Disappointed Driver on Jan 12, 2016
1 out of 5 stars

After being unable to provide both my roommate and I with tenant insurance (for the sole reason that we were roommates), I was forced to take my business to another company that could package my home and auto insurance together.
I was charged 200 dollars as a cancellation fee for administrative costs. I'm assuming this is to mitigate any money I might save by moving to another insurance company? When I asked if I could speak with someone who could explain the charge in depth, the operator informed me that no exceptions would be made and the fee was to be paid or I would be put into collections.
A really overall unpleasant experience with a company that I not only felt I could trust, but in whose hands I had been placing my livelihood in the case of an accident. Yuck.

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