Belairdirect Auto Insurance Reviews

I went with Belair because my parents were currently with them. Once I was set up, I was quoted at $115. I then received an e-mail informing me of a policy change to $165. I called them to ask about it and was told that they do not need to have my permission or a discussion with me to increase my rates. By the time I received the paperwork in the mail, it was over $200. The paperwork also informed me of the interest on monthly payments that I was told did not exist when I asked. I contacted them to verify that the first payment was taken out okay and received confirmation by 2 different employees that it had been. I then got a call that it was not taken out because my banking information was wrong even though it was all correct. They wanted me to pay by credit card. When I cancelled, they disputed that they were an unorganized company and tried to make me pay by credit card again. I told them to send something in the mail that I can pay with online banking and that will be it. They continued to charge me for 2 months, even though I was only with them a week plus an inconvenience fee because they could not remove the payment . They said I was lying about the two emails confirming it was paid. Happy just to pay them the amount so they never get another penny from me.

This company is run by monkeys. I will never after my year of being insured go back to paying for anything with them. After a full year of driving, no infractions, no problems, they notified me LESS THAN A MONTH prior to my policy renewing that it would be $80 more than I was currently paying. I tried to book my G (Ontario Full License), within time but was unsuccessful in being able to. THEN they decided to charge me my new rate a month before my policy actually renewed, which had not been discussed the two times I had called to speak with a representative before my payment. The first rep I talked to on the phone told me if I had gotten my G within the very minimal timeframe giving to me my rate would drop $120 dollars.... the second person I spoke to told me otherwise and my rate would only drop $100, this company has perfected inconsistency. Find other insurance even if it's a little more in pricing. You're better off.

I know they're cheap but seriously, don't go with these people. They're crooks, they won't help you, they sure didn't help me.

Trying to cancel because I'm done being ripped off is a nightmare. Can't get an amount or even an answer as to when I am covered until without making another payment, without every single piece of identification they can get short of asking for my SIN. Customer service when you're purchasing or updating is fantastic hence why they got a 2 star. Monthly payments for what you get are absolutely ridiculous. Much better/more reasonable companies around. Do your research! Don't give this company your hard earned money! (been with them over 5 years now and been ripped off since day 1. Live and learn right?)

They talk like the sweetest person when you are buying a plan but when you say you are cancelling, even if you show them you get much better rates at Johnson they treat you bad. I paid a full year premium, but when I called in to cancel my policy upon expiry, the rudest customer service agent I ever faced said that I need to pay cancellation fees. I said I am not on monthly plan but paid a full year amount, she was still insisting on paying the cancellation fees. I haven't paid the fees and I will never pay those fees. Belairdirect is by far the worst insurance company I have known in the past 20 years. BEWARE, DON'T GO TO THEM

Very expensive. 1 way 300$ month. I've left them because other insurances are charging me $300 full with $1million covered. I'm so happy I've left them.

I was just trying to renew my car insurance with this company, last year was $257.00, they just quoted me for the coming year $868.00, same coverage, no accidents !!!! Increase of over 300percent! Why would anyone want to deal with this company?

Was with Canadian Direct for several years, claims free for 43 years, premiums for optional insurance between $300 and $420 (last renewal) for the past 10 years. New vehicle, same make, same model and Belairdirect wants a staggering 161% premium increase. Good luck keeping market share.

I had an at-fault accident last year and 2 years ago damage to my vehicle which was not rated as an accident. Now they are saying I "used up" my accident forgiveness with my first claim of damage to the vehicle and therefore my rate goes up 200%... after 26 years of accident free and one speeding ticket on my record that seems crazy... got comparable rates from other insurances and instead of paying Belairdirect $330/month I will be with another company at $150/month starting April...