Belairdirect Auto Insurance Reviews

I recently completed an online quote with Belair. The original quote was a bit lower than the other insurers, however, after 2 weeks of calls and request for more information, the rate doubled. I am a senior who drives a modest amount in a year and have a clean driving record. At this point, I contacted an All State agent. Within 45 minutes I had a lower quote and new insurance certificate emailed to me.

Have no idea how to properly support their customers. I had been a Belair client for close to 10 years and every time I had to interact with them it was horrific. If changing insurance wasn't such a headache they would definitely go out of business. Do your best and find another company - and if they are the cheapest rate at the time, make sure you compare when it comes to your renewal as I guarantee they will hike it up if possible.

I am a loyalty customer, they raised my insurance $186.00 this year what a ripoff

I was a car owner 4 years ago. I chose Belair because I knew their rates were supposed to be reasonable. I spoke to the sales staff at that time and they explained I could save money on my policy if I didn't take collision. The way they explained that to me was done so in such a way that I wouldn't have thought to take the collision option. I told them this was the first time I was getting insurance and that I needed help understanding. They just kept telling me it was cheaper and better to go without it. So fast forward to the present. Yesterday I got into an accident due to weather. My car hit ice and spun out of control. I rolled my car and landed upside down. I then find out I am not covered for ANYTHING by my insurance except for injury. I walked away totally fine physically, but my car was totalled. So after paying these people thousands for 4 years, and thinking I was covered for something like that, and then to find out that you aren't? It's deplorable. Help new car owners understand what these terms mean!

Terrible, I drove with the Automerit app for nine months and earned a 9% discount, only to have the rate increased 15% without any accident or tickets. The Automerit program is a complete lie. I'm totally disappointed with Belairdirect, you're better off with any other company.

I have been with Canadian Direct/ Belair Direct for at least 10 yrs. Recently I added my husband to my policy with a vehicle. The cost of that was insane given the circumstances he has only been licensed for 2 yrs. I went insurance shopping and found a place that charged me half for the same coverage (Millennium insurance). Belair offered no rewards or discounts, but they had applied all discounts. Found a cheaper place and then proceeded to take my husband off my policy along with the second vehicle; after doing that my following payment went up over 120dollars. They said that what I am being charged for is having my husband on my policy for less than 30 days. Are you kidding me? Do Not Go Here.

Bel air increased my insurance $360 a year because of the location I live in, I have a perfect driving record no accidents, no claims and no tickets shouldn't my insurance go down not up. I've lived in the same place for 3 years why would my insurance go up now. It's the scam insurance companies have on the go

They tell you they can save you money. Well, that is a joke after the first year they never asked if I wanted to renew just sent me my insurance slips. Phone them and to my surprise, they increased my premium a year by 500.00 dollars more a year. No accidents no claims am over 50. This company is a complete joke and I never would tell anyone to get insurance with them.

Good prices but hopefully you never have a claim. Never seen a company treat people so bad after being with them for 16 years without a claim.

These guys increased my premium on the auto insurance by 30% in the past two years (10% in 2016 and another 20% in 2017). Last year they at least sent me a written notice in regards the changes. They didn't bother to inform me this year at renewal, I just noticed the changes while checking my bank account where they take the premiums from. Their customer service wouldn't respond on my complaint when I tried disputing the changes. Before anyone would think the increase is due to my claims; I had no claims for many years and I'm sitting in the best available -15 grid level. Where does the money go then? My best guess is their expensive (and idiotic) TV commercials, I don't see any other insurance company spend this much on advertisements.