Car Insurance Reviews

Belairdirect Auto Insurance Reviews

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(529 reviews)
1.8 out of 5 stars:
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Criminals

by Bel air insurance are criminals on Jun 4, 2014
1 out of 5 stars

Worst company. Truck got stolen 3 months ago, have not received my money. They are criminals. Do not go with Belair. Worst company out there. I do not want this to happen to anyone else, please do not go with bel air

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Horrible Experience

by razzl on Mar 28, 2014
1 out of 5 stars

Stay away from belair direct. They are extremely over priced. They change your renewal date without notifying you (because I made a switch on a vehicle), the cancellation fee is huge and they cannot even explain how they calculate the penalty. And when asking to speak to a supervisor, we were told she was too busy and would call us back at her earliest convenience (4 days later). Horrible service and way overpriced product!

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Can you say "bait and switch?"

by KTom on Jan 13, 2014
1 out of 5 stars

Put in for a quote through Kanetix, when I phoned to set up a policy I got a whole new story from Belairdirect, they wanted to change around the policy and up went the price. If they won't even be honest at the quote stage I can only imagine how they would be if I had a claim.

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Review topics

Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

Amazing

by Belair Direct on Aug 13, 2013
5 out of 5 stars

18 yrs old and quoted at $3083 anually by far the best rate. All my other quotes were over$4200.

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Many Thanks

by gfarmer on Aug 12, 2013
4.5 out of 5 stars

Well 13 years + have passed, 2 claims and I was very pleased with all the staff but I had to say goodbye (cancelled today) for home and auto, boat and travel trailer insurance. We have moved to the province of QC and Belair Direct QC is very different. I have transferred all to them except they do not cover travel trailers and there was only one that I could find to do a stand alone policy (not with the House). I would recommend the ON office to anyone and have been doing it for years. Keep up the good work!

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Horrible

by MM on Aug 7, 2013
1 out of 5 stars

I called to change my address and they increased my payment amounts. I was moving within my city - literally a few blocks away - and it went up $300!!
I switched just a few months ago because they were saving me money from my old company. Now I am paying MORE than I was paying before.
I will be CANCELLING my policy as soon as it is time for renewal.
HORRIBLE company

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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

Worst Customer Service Ever !

by cbakar on May 17, 2013
1.5 out of 5 stars

I thought Rogers was the worst one but I believe BelAirDirect managed to pass them... What a disaster ! First, they didn't do what they needed to do, 3 months later they blame me and try to cancel my policy with out letting me know. Unbelievable. I would be driving around thinking that I have insurance till a police officer pulls me over..
Unbelievable !!!

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Happy with Belair Direct!

by elena1982 on Jun 4, 2012
4 out of 5 stars

Only good things to say about Belair Direct

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service lost my business

by coan on May 3, 2012
2.5 out of 5 stars

I was with Belair as my first insurer, it took the better part of a month and multiple calls to customer service to perform a simple address change, which despite entering into their online system (which only works so many times before it forces an update over the phone), still managed to get mis-entered multiple times when they re-issued the policy. Dealing with what seems to be a call center for insurance for a direct writer prompted me to move to a broker on renewal and not look back.

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Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Highly recommend it

by K on Apr 20, 2012
4.5 out of 5 stars

I have been with them for over 10 years. I have had claims and they were extremely helpful and accomodating. The service and administration was fantastic.

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