Car Insurance Reviews

Belairdirect Auto Insurance Reviews

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(529 reviews)
1.8 out of 5 stars:
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Criminals

by Bel air insurance are criminals on Jun 4, 2014
1 out of 5 stars

Worst company. Truck got stolen 3 months ago, have not received my money. They are criminals. Do not go with Belair. Worst company out there. I do not want this to happen to anyone else, please do not go with bel air

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Horrible Experience

by razzl on Mar 28, 2014
1 out of 5 stars

Stay away from belair direct. They are extremely over priced. They change your renewal date without notifying you (because I made a switch on a vehicle), the cancellation fee is huge and they cannot even explain how they calculate the penalty. And when asking to speak to a supervisor, we were told she was too busy and would call us back at her earliest convenience (4 days later). Horrible service and way overpriced product!

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Can you say "bait and switch?"

by KTom on Jan 13, 2014
1 out of 5 stars

Put in for a quote through Kanetix, when I phoned to set up a policy I got a whole new story from Belairdirect, they wanted to change around the policy and up went the price. If they won't even be honest at the quote stage I can only imagine how they would be if I had a claim.

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Amazing

by Belair Direct on Aug 13, 2013
5 out of 5 stars

18 yrs old and quoted at $3083 anually by far the best rate. All my other quotes were over$4200.

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Many Thanks

by gfarmer on Aug 12, 2013
4.5 out of 5 stars

Well 13 years + have passed, 2 claims and I was very pleased with all the staff but I had to say goodbye (cancelled today) for home and auto, boat and travel trailer insurance. We have moved to the province of QC and Belair Direct QC is very different. I have transferred all to them except they do not cover travel trailers and there was only one that I could find to do a stand alone policy (not with the House). I would recommend the ON office to anyone and have been doing it for years. Keep up the good work!

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Horrible

by MM on Aug 7, 2013
1 out of 5 stars

I called to change my address and they increased my payment amounts. I was moving within my city - literally a few blocks away - and it went up $300!!
I switched just a few months ago because they were saving me money from my old company. Now I am paying MORE than I was paying before.
I will be CANCELLING my policy as soon as it is time for renewal.
HORRIBLE company

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Worst Customer Service Ever !

by cbakar on May 17, 2013
1.5 out of 5 stars

I thought Rogers was the worst one but I believe BelAirDirect managed to pass them... What a disaster ! First, they didn't do what they needed to do, 3 months later they blame me and try to cancel my policy with out letting me know. Unbelievable. I would be driving around thinking that I have insurance till a police officer pulls me over..
Unbelievable !!!

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Happy with Belair Direct!

by elena1982 on Jun 4, 2012
4 out of 5 stars

Only good things to say about Belair Direct

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service lost my business

by coan on May 3, 2012
2.5 out of 5 stars

I was with Belair as my first insurer, it took the better part of a month and multiple calls to customer service to perform a simple address change, which despite entering into their online system (which only works so many times before it forces an update over the phone), still managed to get mis-entered multiple times when they re-issued the policy. Dealing with what seems to be a call center for insurance for a direct writer prompted me to move to a broker on renewal and not look back.

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Highly recommend it

by K on Apr 20, 2012
4.5 out of 5 stars

I have been with them for over 10 years. I have had claims and they were extremely helpful and accomodating. The service and administration was fantastic.

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