Very reliable company.
by Oscar Escalante on Dec 5, 2024
5 out of 5 stars
Car Insurance Reviews
Desjardins Insurance Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(267 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (28)
Agent/rep availability (12)
Agent/rep callbacks (3)
Agent/rep knowledge (14)
Agent/rep language skills (3)
App to track driving (1)
Billing/payments (42)
Cancellation experience (38)
Cancellation fee (8)
Claim - adjuster (21)
Claim - denial (5)
Claim - injuries (1)
Claim - not-at-fault (13)
Claim - rental car (12)
Claim - repair shop (29)
Claim - theft (2)
Claim - total loss (3)
Claim payout amount (14)
Claim processing time (25)
Complaints/ombudsman (22)
Discounts, deals, rewards (3)
Email/message wait time (1)
Insurance Rates, Prices (38)
New purchase experience (3)
On-hold times/transfers (1)
Phone wait times (4)
Policy changes experience (4)
Policy clarity (2)
Policy coverage (37)
Rates after claim (3)
Rates at renewal (17)
Rates competitiveness (17)
Rates for bad drivers (1)
Rates for good drivers (18)
Rates for long-term clients (5)
Rates for second driver (1)
Rates for seniors (2)
Rates in bundle (10)
Refund (1)
Renewal experience (3)
Snow, Hail, Damage (2)
Review author
Car Insurance by Province
Car Insurance by Location
After struggling with other insurance companies. Desjardins returned my email instantly. They got me a great quote with in an hour. And then had evening settled with in 2 hours. I highly recommend this company.
I’m a customer with Desjardins for 3 years, and I’m very happy, the agent who helped me with my policy was super professional helpful and nice. Just wanted to share my experience for someone who is looking for insurance company.
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
It was my first time getting in an accident and I have been a customer of Desjardins for years, they were supposed to reimburse me for my claim, and they have yet to do so. This investigation has been ongoing for approximately three months now, they are not responding to my inquiries, and they keep apologizing to me. They don’t care to resolve my issue in a timely manner and have been disregarding my concerns.
I just got car insurance with Desjardins and the lady that helped me was just fabulous it went so smooth very easy, and she seemed very knowledgeable it was overall an exceptional experience I'm so grateful for the service I received.
I will never recommend this place to anyone. They have messed up account information, and over charged.
We had to put a claim through, they took forever to send the money for the totalled vehicle. They also refused a loaner vehicle for the several weeks it took for them to send the cheque, even though that was something we were paying for.
When you have to leave this company because you can’t afford it anymore, they will charge you.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
Terrible customer service. The woman who answered my call had a strong accent, I myself learned English not so long ago, so I asked her to speak slowly because I could not understand her words. She immediately hung up the phone.
Was a client for Dejardin for 10 years, No claims, no tickets, nothing. After 10 years I received a call from them saying they would like to verify my information on file. I said sure. So they sent me a booklet for a new application. I called and stated I am not a new client and more than happy to confirm information on file but not filling out a new client form. Im not a new client. They insisted. I went to my local dejardin broker in town and she was puzzled why they would do that. Then Dejardin sent me a letter saying that since I did not fill out the form in the less than a week provided, they would be cancelling my insurance in 3 months (for ZERO reason.) So I took my info and went to another company that offered me a very good rate and lots of bonus perks. I am now happy and wrote this review to let people know THERE IS NO LOYALTY TO CUSTOMERS FROM DEJARDIN. FIND ANOTHER.
Canceled my service without warning. Found out after driving around with no insurance for 1 month. Worst insurance company of all time.
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
This company will take your money, lie to you and deny lying .
The agents are insanely unprofessional they are only nice when they are selling you the insurance after that ….Good luck 🍀
Very reliable car insurance, I recently had my car hit in a parking lot and the insurance was very attentive in processing the data and the whole process was favorable and efficient, they recommended an excellent shop and my car is like new. Very satisfied, and so I can recommend Desjardins as an excellent car insurance company.