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Desjardins Insurance Auto Insurance Reviews

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(266 reviews)
Desjardins Insurance
1.5 out of 5 stars:
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by melissa444 on Sep 9, 2020
1 out of 5 stars

I've had Desjardins in the past and ended up switching to another company because they were just way too expensive. I got State Farm originally, but they ended up getting bought out by Desjardins which was Certas and was forced to be stuck with them again. Honestly, they are the way to expensive. All I kept getting was increases and higher rates and a bunch of non-at-fault incidents that were documented on my record and is creating so many unnecessary discrepancies. After 2 years I've finally switched companies saving 46$ a month. It was the best decision!

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poor quality

by george w on Aug 10, 2020
1 out of 5 stars

Probably the worst insurance experience ever. Agent claiming they applied to the government and got approval for a 10% increase in premium but the website says prices are going down because of COVID. A claim with these people would be a nightmare. Moving all insurance to a more reliable source.

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just plain aweful

by DoneWithDejardin on Mar 16, 2020
1 out of 5 stars

Incompetent, unfriendly, bad-customer - service experience. They don't give a hoot about their previous statements, your concerns/needs, or their industry standards. But they charge a hefty premium and are communicating in a way that I would characterize as unprofessional. How can this insurance still be in business?

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