Allstate Home Insurance Reviews

Allstate refuses to pay damages to my flat roof, claims ice/wind storm did not cause it. We had rains and storms before and nothing happened to my roof. It's common sense that if there is ice rain, it would damage somewhere along the way. Water leaked into my home, damaged my tiles and carpets. Allstate is claiming tiles can't be damaged by water, subflooring was swollen, so of course, there are cracks. Who keeps receipts for carpets, they don't want to compensate for that. Why bother having insurance coverage then? What a rip-off. This company is horrible. I never made a claim in over 10 years. This is the first. People, Allstate is not a nice company to be insured under. Too many bad experiences and reviews.

This company is a NIGHTMARE! My house was struck by the storm in houston with over 100 mph winds and my whole fence was blown away. I was without power. My son had a 103 temperature and my dad has stage 4 cancer and he needs oxygen support. I was told I would get additional housing expenses and I was connected with a housing company for hotels since it was 95 degrees. Later on they said my father and son could survive in the heat and they won’t pay for my expenses. They charged me $3600 in May 2024 with an $8000 deductible and counted my fence damage at $2400 when the materials cannot even be bought with that!! They offer me $3000 for the wind and hail damage on my roof and say well that’s below your deductible but you have roof damage so pls get it fixed! I guess that was their way of being nice! My neighbor behind me hardly had any damage and his insurance paid her 20 grand the next day! And they upgraded her roof!! Allstate are scam artists and I am going to take them to court!! PLS NEVER EVER sign up with Allstate!!!!

Have replacement cost homeowners insurance with no depreciation. Had lightening strike with attic fire and extensive water damage from fire department. Allstate is offering me less than half of what it will cost to put the home back to pre-fire condition. I have dwelling insured for 3 times the amount they are offering. We are now 6 months post incident and adjuster is not willing to budge.