Very unprofessional
by prokol on Feb 17, 2020
1 out of 5 stars
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I had insurance with Pembridge through a broker for the house. Firstly, the brokerage charged me CAD 150 for the registration. Secondly, I never had any claims and got relatively expensive insurance. This fact I recognized later. So, after nine-month Pembridge sent an inspector to the house who put several non-mandatory recommendations. I implemented some recommendations. After three months Pembridge cancelled the insurance as I was not following the recommendations, which was mandatory in their opinion. The broker withdrew me from the service list as well. So, they push me out. I did not have any choice to find another insurance company. The new insurance is around 20% less with the same coverage and without stupid recommendations. I do not recommend to use Pembridge. I will write one more negative review with Pembridge for car insurance as well.