Economical Insurance Home Insurance Reviews

I didn't get my policy from them because they mailed it to the wrong address. It took two months to get a payment rate from them and then when I made the payment, they had already cancelled my policy. Still took half the payment I did make, then supposedly mailed me a check, which I have no assurance I will get because they never corrected the address! Can't be bothered to make a single phone call to their customers, completely reliant on mail and blame the customer when the mail doesn't go through. Don't do business with them.

I might as well not have had insurance. Every dollar to pay our claim has been a fight. If you ever have a claim while insured with Economical Insurance be prepared to do battle to recover your interests.
I would not recommend them to anyone.
They should change the name for economical insurance to CHEAPSKATE'S or TIGHTWAD'S . that is what they are like to deal with.

I had a window that started leaking back in May 2017, they sent a G.C. out he never even got a ladder out of his truck.... Flat out told me he knows nothing about windows and will subcontract this out... Said I had wood rot which I don't, I know a little about building and wood rot.... So I asked them to send out a window guy.... It's now the end of August 2017 and no one has been out to look, I have had no one follow up.... Except for my personal broker... This company is a joke... Unprofessional and just ridiculous to deal with. I have the correct coverage and even my broker had said I have the right coverage for this...

I have had insurance with this company for 8 years. This winter my roof sustained damage after unprecedented snow fall in March. Long story short, I made a claim and have been getting the run around ever since. It's been 2 months and the only thing they did was take the tarps off my roof. The adjuster is conveniently away and/or needing more photos every time I call. What a nightmare.

Dealing with them now for a claim - we had a plumber, house inspector and structural engineer come in and say that the water damage was from a sump pump failure. Without sending any professionals themselves, they rejected the claim saying that it was a weeping tile issue. I mentioned that I was going to escalate the issue to the ombudsman, the manager from economical said "just get a lawyer" - it seems as if they are counting on us not pursuing this claim because of steep lawyer fees. Sump pump failure is covered by our premiums, but they are trying their best to avoid paying. We buy insurance for when the unexpected occurs - well with this company you can count on bad customer service, aggressive assessors, condescending team leads, and just an awful experience.

Have to take Economical to court to settle my claim. They would rather pay lawyers than pay the client. After almost 2 years , they will not settle. Worst company I've ever been associated with in 50 years. Will keep you posted.

Have a claim opened for repair to garage after tree damage.
After waiting a week for contact from claims adjuster, I called them only to find out that although a claim had been opened, they have NO details of what happened. Also was told that no coverage for this type of event.
DO NOT USE THIS COMPANY! They are a band of theives

Seems Economical would rather pay lawyers than my claim. I'll keep you posted. Do not insure with them.

They cancelled my home insurance, I tried to contact them to explain that I didn't receive any calls and that I thought I was paying 1/2 at the beginning then half after 6 months. They didn't care, they cancelled my home insurance which made me a risk with other insurers, it was the first time this happened and they just didn't care. Needless to say I cancelled my car insurance with them which has never been in default for 6 years. In addition I had sent $200 before I knew they cancelled, because it was about that time, they sent me a letter saying they would send back the full $200 but then they sent back $64.74. Both the broker and insurance company are completely useless!!

During the fires in Fort McMurray economical were terrific because as one adjuster claimed the did not want bad press. Since arriving back home after mandatory evacuation we discovered a leak in our basement after heavy rain this was caused by bad drainage. Economical have been extremely difficult with this claim and have denied it. I will be considering a change of insurance companies now.