Home Insurance Reviews

Economical Insurance Home Insurance Reviews

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(54 reviews)
Economical Insurance
1.8 out of 5 stars:
Customer service:
Value for Money:
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Predatory Charges and Profiteering Company

by Paul Graansma on Dec 14, 2023
1 out of 5 stars

I will never do business with Economical again. They added a predatory charge to my home insurance when I told out a Home Equity Line of Credit. Despite the fact they would not actually insure the value of anything borrowed on the HELOC, they still insisted on substantially raising my fees once I took one out.
This is a crooked and profiteering company. You will have no recourse to complain as they only do business through brokers. I highly suggest avoiding them.

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BE WARNED FRAUD

by MelanieC on Sep 6, 2019
1 out of 5 stars

I was a first home buyer and I didn't have the experience then and they charged me for my home insurance a monthly $280 and I became busy with my bills. When I realized how unfair and ridiculous the fee was I brought it to their attention finally I was able to reach them after many tries and they informed me that this was the best they can do it and that it is actually a very reasonable price. So then I got new insurance for less than half of the amount they charged me and more benefits then I was receiving with Economical Insurance. I asked them several times how much they will charge me for cancellation and they informed me only one more month penalty yet I come to find they have taken $720 from my account!

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Worst Ever Do Not Use!

by Insured on Apr 10, 2019
1 out of 5 stars

Economical will use any tool in their arsenal to refuse to acknowledge circumstances or conditions, will try and cancel the contract and sign you up for 4x the fees and threaten to blacklist you with other insurance companies. Between them and our clueless broker, we didn't have a chance. Stay clear, it may seem like a deal, but getting in bed with Economical is like signing up for herpes.

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Review topics

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Rip-Off

by AB on Apr 4, 2019
1 out of 5 stars

I changed banks, so I called up my broker and give her the new info. She said to put to stop payment on next withdraw, just to be on the safe side. So I did. Well, Economical took it as a refusal of payment and cancelled my insurance. When I tried to reinstated, they gave me a price that was 30% higher than my original price, because I was a financial risk. That's after being with them for 6 years and never bouncing a payment

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Revoke their license!

by ssorg on Jan 3, 2019
1 out of 5 stars

This company cancelled our home insurance over the Christmas holidays. The reason - after being a client who pays on time for over a year, we were away and missed a payment date by 3 business days. They cancelled our home insurance without notice. We only found out after the fact - 4 days afterwards via our broker. Good thing nothing happened to our house over that time. When we called them to rectify the situation, we were abruptly told that our insurance could not be re-activated. For an industry predicated on customer service, it is unbelievable how little they care about customers. They are cheaper for a reason. Buyer beware, stay away! Don't risk your house. 4 days without house insurance is stressful. Stay away!

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Worst of the Worst

by Mintak on Sep 26, 2016
1 out of 5 stars

They cancelled my home insurance, I tried to contact them to explain that I didn't receive any calls and that I thought I was paying 1/2 at the beginning then half after 6 months. They didn't care, they cancelled my home insurance which made me a risk with other insurers, it was the first time this happened and they just didn't care. Needless to say I cancelled my car insurance with them which has never been in default for 6 years. In addition I had sent $200 before I knew they cancelled, because it was about that time, they sent me a letter saying they would send back the full $200 but then they sent back $64.74. Both the broker and insurance company are completely useless!!

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Claim experience

by more than annoyed! on May 22, 2014
1.5 out of 5 stars

My mother is insured with Economical for over 50years with only
2 claims during this time. every year i call for explanation about the
huge increases. (almost doubled in the last 5 years)---all excuses
about large claims etc. Last year with the floods and huge storms
she put a claim for roof and water damage. they sent an adjuster
from Alabama (to toronto) and his findings was that the roof
had some wear and tear therefore no coverage. the roof was
about 10 years old. I insisted on having the claim dropped as
I had requested clarification on this before he was sent and they
had already decided that she was not going to be covered.
It was dropped but i was told that all the repairs had to be done at her
expense and proof had to be sent that it was completed before
she could be re-insured. SERIOUSLY - we are now obliged to keep
our homes is perfect updates and repairs so we can buy insurance
so that there is "NO RISK" to them!!! And what is the
purpose of insurance again??? If my house is all perfect
and updated what is the purpose of these insurance companies?
Government reviews are needed now for home
insurance companies. Contact your politicians.

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by Anonymous on Apr 11, 2012
4.5 out of 5 stars

I have used this insurer for 7 years and have found them to be well-priced. I do have a $500 deductible so when the time came to make a claim for a pot on the stove burnt smell, I was told it would not be worth my while as my premiums could go up. That wasn't too great.

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