Pitiful experience
by Vercruyssen on Jan 5, 2014
1 out of 5 stars
Home Insurance Reviews
Intact Insurance Home Insurance Reviews
This page has been viewed by: Please wait... consumers
(154 reviews)
Cheap Home Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $300 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (6)
Agent/rep availability (6)
Agent/rep callbacks (6)
Agent/rep knowledge (6)
Bikes, Belongings (2)
Billing/payments (16)
Broker experience (1)
Brokers, Insurance Agents (13)
Cancellation experience (6)
Cancellation fee (2)
Claim - adjuster (7)
Claim - contractor work (9)
Claim - denial (9)
Claim - fire (2)
Claim - flood/water (18)
Claim - flooded basement (8)
Claim - roof (4)
Claim payout amount (2)
Claim processing time (8)
Complaints/ombudsman (10)
COVID Handling (1)
Home Insurance Quote (6)
Insurance Rates, Prices (14)
Legal actions (1)
Paper mail experience (1)
Plumbing (5)
Policy changes experience (2)
Policy coverage (33)
Policy Switching, Cancellation (11)
Rates after claim (1)
Rates at renewal (1)
Rates competitiveness (2)
Refund (1)
Snow, Hail, Damage (2)
Wind, Hurricane Damage (3)
Review author
I was insured with INTACT for 12 years in a home in a high end neighbourhood. During this time we did not have a single claim. We recently decided to put the house up for sale and moved into our new home. Because the house was vacant they decided to cancel the insurance. We confirmed them the water was turned off and the house was being checked on on a weekly basis. Didn't matter to them...
Anyhow enough said. Thank you Intact for 12 years of insurance but next time I am going elsewhere. Not used of being treated like that as a good customer.
Do yourself a favor and don't use Intact. They don't care about you indeed.