Home Insurance Reviews
Intact Insurance Home Insurance Reviews
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(154 reviews)
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Agent/rep attitude (6)
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Review author
I pay my home insurance by cheque every 6 months. Normally we drop it at the office before the due date. The Intact agent said due to COVID-19 they are not accepting cheques. We asked about doing an electronic bank transfer. They said no - they don't accept those. How do we pay? They said credit card. Ok - here is my card number. The agent then says there will be an additional fee of $42.79 for a $1440.00 insurance payment for using a credit card! I asked them how can they be doing that - they will not accept any other form of payment at this time and force you to use a credit card and then rip you for additional fees. Company policy they said. That's the way to step up in the time of a national pandemic Intact! Charge more!