Horrible claim experience. Stay away!
by Louisa on Sep 22, 2023
1 out of 5 stars
It’s been one week since my trailer fire and no one has contacted me…I’ve sent several emails and left phone messages... The worst experience of my life!
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After being with Intact for years the minute you have a claim, a large claim, you become not needed and they get rid of you because of your large claim.
We suffered a devastating fire, to find out after the fact that we were terribly under insured, we were penalized for being under insured with our claim and in the end of closing the claim, they send you a registered letter advising that because of your claim, they no longer want to insure you. You have til end of policy date and then you are on your own. As if that isn’t enough stress, just try and find an insurance company that will take you on with such a recent claim waivering over your head. We’ve gone through several of declines because of “due to your recent claim” come back in 2 years. So terribly sad. We never had a claim prior to this. When these companies get to big for their boots, they don’t give a rats hoot for your business. Will never use them again for anything.