Home Insurance Reviews

Johnson Insurance Home Insurance Reviews

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(67 reviews)
Johnson Insurance
1.9 out of 5 stars:
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What?!

by Angry lady on Jan 16, 2016
1 out of 5 stars

Called today to get a quote for tenant insurance and was told they couldn't help me because I lived above a business then he said "yeah you can't live 49 metres within a business!" Bologna then he said "why not stay with your current insurance company and get a different person to handle your insurance!" In which I said "this isn't fair and your company will never get my business ever!"

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Overpriced house insurance

by sharshm on Dec 8, 2015
2 out of 5 stars

I have had my house insured with this company for many years. Recently, I switched to CAA House Insurance because they were able to insure my home for less than $800 compared with the over $1700 premium that Unifund Assurance gave me to renew my house insurance. In other word, CAA was able to offer basically the same coverage for less than half the price. Bottom line, shop around.

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Poor customer service

by Mrs. Eckert on Nov 10, 2015
1.5 out of 5 stars

this insurance company was charging me for my son's insurance for a full year after I called to cancel it. My husband takes care of the bills but I did not notice they were still taking out the payment for my son until my husband complained about how high the bill was. When I tired to get a refund I was refused it because they said I did not call to cancel it. I gave them dates, times, phone number I called from, everything, and yet they said I did not call them. I even offered the facebook stream with my son where I told him that I cancelled it, they were not interested. I was basically called a liar. I have been with this company for 40 years and have had a few complaints about the company during that time, but this was the last straw for me. I am out more than 1000 dollars and I was basically told to collect the money from my son, they have no record of me calling. Trust me, I remember calling and being so angry when I cancelled his insurance in the first place, that I would not make this up.

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expensive with big penalties

by dmcinnis on May 22, 2015
2 out of 5 stars

We sold our house and because we were changing to another cheaper company at our new home they charged us 1 1/2 months premium.

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Good but 60% increase in 3year

by lcprieto on Oct 1, 2014
3.5 out of 5 stars

Excellent service and claim response, but rates keep going up (60% in 3 years). Shopped around and 4 differennt quotes all less than half of our current rate. After many years with Johnson we regret to have to go.

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