5 STAR TOP RATE SERVICE!!
by BarbaraB on Aug 4, 2019
5 out of 5 stars
We seem to have had a very different experience than most of the people writing reviews here! We recently had a water leak in our house that did some substantial damage to the walls and hardwood floor on the main level and to the walls, ceiling, and carpet in the basement rec room. TD sent a guy over within 24 hours to assess the damage. From the moment he arrived, Brian's message was not to worry and that they'd take care of us. A remediation team was sent in shortly after to do the immediate clean up. Right behind them was another team to do repair estimates. Our claims adjuster was Stacey and she called regularly to check on us to be sure we were being taken care of. Within a week we had an approved claim and had only to decide whether we would have their contractors do the work or hire our own. I was amazed at the service! Particularly since we'd only signed on with them a month before, a decision prompted by the fact that they were able to provide more than a $1000 discount on the home and auto bundle. I am so glad we made the switch. They could not have treated us better.
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5-star service from start to finish! I’ve been a long-time TD Meloxeh Monnex customer for over 10 years. In July 2018, I had major flooding in my house due to a blockage in the main drain. Water was flooding my main floor and basement during the night. I called TD and was immediately reassured that I was covered and that help was in the way. Première Generàl Laval was quickly sent to clean up and demolish in my basement. They worked tirelessly and efficiently to clean up major damage quickly. My adjuster was excellent and went way above and beyond to make sure that I was well taken care of and comfortable. He was always calling me to let me know that he was sending claim payments. I never had to be concerned about receiving the payments, nor did I have to wait. I had to move out of my house for two weeks and he provided me with top-notch apartment accommodations. TD Meloche Monnex is a reliable and trustworthy company!