Meloche Monnex (TD Insurance) Home Insurance Reviews

I recently reviewed the insurance on 3 properties and they all have increased on average 15% per year over the last 5 years. This increase is not in line with inflation and when questioned I am given the same response that they made a calculating error in their policies causing an disproportionate increase in claims. Furthermore my coverage is decreasing and limits are being set which no longer provide adequate insurance. My sewer backup limit has dropped to $15K from $61K and my premium for this coverage increased $12. Being familiar with the cost of claims I am well aware that $15K will likely only cover the cost of tearing a basement apart and drying it up but leave nothing for restoration or contents. I called to ask why my policy was amended and now under-insured and was told that all policies are now capped at $15K for sewer backup unless I purchase additional insurance. All 3 properties are rated by TDMM as a category 3 risk for sewer backup however the cost to increase coverage from 15K to 50K varies from $35 - $78 per year. They could not answer why the cost for the additional $35K of coverage would vary for properties in the same city, geographical region and risk group.
They also informed me it is my responsibility to know my insurance needs and they can change rates and coverage at any time.
In short I no longer trust TDMM as they are not looking out for me and helping me manage my risk but only care about their risk and their bottom line. If you are not an insurance expert I would stay away from TDMM as their policies are not designed to help you in your time of need.
BTW 10 years insured and never a claim.