Meloche Monnex (TD Insurance) Home Insurance Reviews
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Unfortunately, we had our house broken into. The first adjuster did not understand their job. Send forms with other client's names on them to us. TD does not follow the policy terms and conditions. In my opinion the employees are incompetent and unprofessional. We have had to take legal action against TD.
I was T-boned in an intersection. The guy who hit me was 100% at fault, he was arrested and charged at the scene. I wasn't sure what to do with my ruined, undrivable van. My children and I suffered broken bones, lacerations and back injuries. TD placed me on a 5-hour hold. That was the start of my nightmare dealing with TD. They offered me $1,500 for my vehicle within two days of the accident. Because an offer was made, I had to give up my rental. After months of arguing and doing 100% of the research myself, we settled on $18,900 as a value for my written-off vehicle. They told me my and my children's medication, medical appliances and physiotherapy would be covered however once receipts were submitted they stopped all communication with me. I fought for almost two years and have eventually hired a lawyer. I wasn't looking to profit off this, I just wanted to be covered for my medical expenses and vehicle, which is what insurance is for.