Meloche Monnex (TD Insurance) Home Insurance Reviews

Back and forth to agents, cut off, having to start over and over again in the queue. I'm not exaggerating: It took 2 hours to speak with an agent who then spent over 3 hours to set up a policy. He would ask one question then put me on hold for 30 minutes then repeat, repeat.

After I gave the agent my banking information, the agent said I would receive an email within an hour with my policy info. It's been three days and nothing. I have no actual proof of policy. I tried setting up an account online, but I don't exist in their system.

So, TD, do I have a policy or not? I guess I can look forward to another entire day of my life on the phone to find out.

And the music! The same horrible music played over and over again endlessly I wanted to blow my brains out....

Why is there no option for Zero Star rating?

I have had 2 home policies and 2 automobile policies with them for years. Never made any claims for years. This time, they jack up the premium 4× this year. The home policy used to be 1300 now they are asking for 4300 for the same homes. My guess is no regulatory bodies is governing the insurance companies? So they can do whatever they want to make the most profit? When I call for a quote, they give me a different quote every time even within the same day, each customer service representative would tell you a different story within minutes of calls. Their company is just an unethical business.