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Aviva Home Insurance Reviews

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(155 reviews)
Aviva
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep availability
38.5%
Claim - adjuster
38.5%
Cancellation experience
30.8%
Claim - denial
30.8%
Claim processing time
30.8%
Phone wait times
23.1%
Agent/rep callbacks
15.4%
Agent/rep knowledge
15.4%
Claim - fire
15.4%
Claim - flood/water
15.4%
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One Year Increase of 190%

by Upset Customer on Apr 14, 2016
2 out of 5 stars

190% increase between 2015 rate and 2016 quote. The company stated that due to the insurance industry losses their underwriters found it necessary to raise some rates and decrease some customer discounts. Fair enough.
My rate went from $633 in 2015 to $1,835 in a single year. Is anyone able to inform me why it might be possibly be necessary for such a large increase in a dingle year?
Does anyone reading this post have a similar situation or explanation for such a large increase in a single year?

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Insurance Rates, Prices Billing/payments