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Aviva Home Insurance Reviews

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(155 reviews)
Aviva
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep availability
38.5%
Claim - adjuster
38.5%
Cancellation experience
30.8%
Claim - denial
30.8%
Claim processing time
30.8%
Phone wait times
23.1%
Agent/rep callbacks
15.4%
Agent/rep knowledge
15.4%
Claim - fire
15.4%
Claim - flood/water
15.4%
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35% increase

by Slom on Mar 1, 2019
2 out of 5 stars

Longtime RBC customers. Received my 2019 auto and home renewal March 1st. No claims, no accidents, no tickets. 35 % increase on home and 33% increase on auto. Called, the lady was very nice, but that is the new price. Absolutely disgusting.

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Review topics
Insurance Rates, Prices Rates in bundle