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Aviva Home Insurance Reviews

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(155 reviews)
Aviva
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

There are no positive trending topics so far...

Top negative trending topics ?

Agent/rep availability
38.5%
Claim - adjuster
38.5%
Cancellation experience
30.8%
Claim - denial
30.8%
Claim processing time
30.8%
Phone wait times
23.1%
Agent/rep callbacks
15.4%
Agent/rep knowledge
15.4%
Claim - fire
15.4%
Claim - flood/water
15.4%
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Tags
Billing/payments (1) Claim - adjuster (1) Claim - flood/water (1) Insurance Rates, Prices (2) Plumbing (1) Policy coverage (2)
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by Anonymous on Apr 11, 2012
4.5 out of 5 stars

Service has always been prompt and courteous, claims have been settled quickly, and the price seems like good value for the money

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by Anonymous on Apr 11, 2012
4 out of 5 stars

Good product and service price not as good as my new insurer

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Review topics
Insurance Rates, Prices