Home Insurance Reviews
Aviva Home Insurance Reviews
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(155 reviews)
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The worst service I have ever received. Basically, you sit on hold for hours. Their automated system does not work and constantly misdirects you. I will be switching insurers as soon as my claim is resolved.
Rip-off artists. Took 2 payments at once without notice. Then got the runaround. On hold for hours, bounced from department to department then told I had to prove they'd taken the 2nd payment out of my account...even though they'd admitted it during the first phone conversation! Rude customer service. I'm done. Did not renew the policy. Apparently, it will be several weeks before I get my refund.