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Aviva Home Insurance Reviews

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(155 reviews)
Aviva
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Cancelled my policy

by not a happy person on Dec 1, 2021
3 out of 5 stars

Aviva gave me 3 weeks to find a new insurance company and would not tell me why, when I asked they said that they do not have to inform customers why they are cancelling their policies, I had said that I needed to know so that I could rectify the issue and they said that it does not matter if I fix the issue or not I will never be insured by them again. I ended up going through the bank to find out why, as they acted as the broker. Turns out that they did not like the fact that I had a 4 post car hoist in my 40'x40' shop, we are commercially zoned for small businesses with up to 4 employees, but I do not have a business it is to store my classic cars, and their response was that nobody has them in residential and it is a commercial thing. They sell them all over for residential for collectors to store their cars even non-collectors have these in cities where they can't park on the street. My insurance then Doubled from approx $900.00 to $1,800.00, not because I have a car hoist in my shop but because Aviva cancelled my policy and I am on some sort of BLACK LIST for 5 yrs from most other insurance companies

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