SGI Home Insurance Reviews

The water claim that just won’t go away. All I want is what I had replaced. Seems as if between the Insurance company and the Adjusting company, they will go to every option not to have your items fixed properly or replaced. Is this not why an individual buys insurance???

Run far away from SGI home insurance! I tried to make a claim for water damage and broken windows and doors due to breaking. Every single new thing that was found (as how it normally goes, you see more damage as you go along) was filed as a “new” claim (even tho they all related to the same incidents). They are just looking to get more deductibles. For the water damage, they would not send an adjuster, at my suggestion, said I could hire a plumber or home inspector to see where water damage came from (as it was not at all evident). So I pay ridiculously high premiums for 10+ years without ever making a claim, then I am told I can hire my own Inspector, and if it’s found that the damage is covered (which they will do anything to not cover it) the fees I pay out of my own pocket, work THEY are supposed to be doing would be reimbursed Not to mention the approx 10 hours of phone calls/emails/taking and retaking photos only to have the claims denied and one given the run-around and hoop-jumping (“go get quotes for only the panes of glass, we won’t cover the frames”). Such a nightmare! So, NOT use this for home insurance, I will be pulling all my policies

Put in a claim over a month ago for damage to my walls after a roof leak. We’ve had SGI home insurance for over 10 years without a single claim. The adjuster came, took pictures and we’ve heard nothing in over 30 days. No response to emails, they never answer the phone and after leaving voicemails, no calls back. Called SGI's main number to talk to anybody that may help and was told to call the adjusters boss. Guess who won’t answer her phone or return calls either? I DO NOT recommend SGI home insurance. When this is settled, I will be switching insurance companies.