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TD Insurance Home Insurance Reviews

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(229 reviews)
TD Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep attitude
80.0%
Agent/rep knowledge
60.0%
Agent/rep availability
40.0%
Cancellation experience
40.0%
Claim - adjuster
40.0%
Claim processing time
40.0%
Agent/rep callbacks
20.0%
Claim - fire
20.0%
Policy changes experience
20.0%
Policy Switching, Cancellation
20.0%
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Agent/rep attitude (3) Agent/rep callbacks (1) Agent/rep knowledge (1) Billing/payments (6) Claim - flood/water (2) Claim - roof (1) Complaints/ombudsman (2) Email/message wait time (1) Home Insurance Quote (5) Insurance Rates, Prices (5) Online chat (1) Online quoting (1) Phone wait times (4) Plumbing (2) Policy changes experience (1) Policy coverage (6) Policy Switching, Cancellation (2) Rates at renewal (1) Rates competitiveness (2) Rates for long-term clients (1) Renewal experience (1) Sewer Backup (1) Website experience (1)
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Answer your phone!

by Okanagan on Sep 8, 2020
2 out of 5 stars

September 8, 2020 - currently on hold for 2h 45m and STILL waiting! No callback option? Unable to sign in to an online account. Horrible!

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Review topics
Phone wait times Website experience