Customer service is very bad
by Laura Macedo on Feb 17, 2022
2 out of 5 stars
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Review author
I called many times for the same issue and the representatives from customer service and WIS Team cut the call when they do not know the solution for an issue or they transfer to the central number without resolving the issue. They did not say goodbye, just cut the conversation. VERY RUDE It looks like it is the culture there because 4 agents did the same because they were not able to fix the issue on the website. They had to be honest and escalate the issue to an instance that could be capable to solve it.