Bad customer services
by Phillip Khuu on Mar 18, 2021
2.5 out of 5 stars
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Review author
Every time at renewal time, the rates increase so I have to phone in to ask for an explanation. The guy said there is something wrong with the system and will call me back, 3 days now and he hasn't called me back. 2 years in a row now that they did that and nobody calls you back. I have to call in again and the wait time is stupidly long.
FYI, Ask the questions and they will help you reduce the rates back.