Home Insurance Reviews

TD Insurance Home Insurance Reviews

This page has been viewed by: Please wait... consumers
(216 reviews)
TD Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

Cheap Home Insurance?

  • Rates from 20+ insurers
  • Stop overpaying today
  • Save over $300 annually

Get an instant quote

Filter

Most helpfull reviews

Unfortunate

by Andrew on Aug 30, 2022
1 out of 5 stars

They sent me a letter to tell me I owed payment for a new year to the wrong address, never emailed me, and canceled my insurance 15 days before I got the letter. Then blocked my online account so I could not pay it, and would not allow me to add my account as a payee. Disgusting. A simple email and allowing me to access the account to pay would have made life a lot easier. Look for another company that actually cares about you.

0 of 0 people found this review helpful. Did you?

YesNo
Review topics

TD Insurance

by Dan Boudreault on Aug 12, 2022
1 out of 5 stars

19 years with them and we will not be renewing with these clowns. Opened a claim after the wind storm May 22 2022 that swept across Ontario. Our home sustained serious damage. I had 4 no-shows agents and then finally a TD adjuster came on June 15. Still waiting for the claim to see the estimates of the damages. Had 2 different contractors come here and access the damages to see what TD should be covering. The damages totalled over $100K. TD wants to cover $7138. They will nickel and dime you! Don't worry TD, we have hired lawyers to deal with you. This is our first claim. Don't do any business with them!

2 of 2 people found this review helpful. Did you?

YesNo

Terrible Terrible insurance!!!

by Diane MacDonald on Aug 9, 2022
1 out of 5 stars

I had insurance with TD for over two years. My credit card company changed all credit card numbers. Instead of contacting me, they cancelled my home insurance. When I called and explained the situation to them they bluntly refused me.

2 of 2 people found this review helpful. Did you?

YesNo
Review topics
Did you know that Ontarians pay, on average, $47/month in homeowners insurance? Looking to change your home insurance or simply want ensure that you do not overpay? Our home insurance quotes are among the most competitive.

Scammers

by Balaji Manikka Hariram on Aug 4, 2022
1 out of 5 stars

Please don't buy insurance, you will have the worst nightmare in your life. I had insurance with them for 6 years and then when I moved to new property clearly stated to cancel the old one. They didn't cancel and kept charging me for my old property which I never owned. They asked me to send the documents, creating a hassle for the mistake which you didn't make. When I called they said they never received documents from you. Bunch of scammers trying to steal the money. I decided to move on to the next one. Please stay away from them.

2 of 2 people found this review helpful. Did you?

YesNo
Review topics

Terrible - avoid!

by 73 Busman on Aug 3, 2022
1 out of 5 stars

I had a small claim due to storm damage. The first advisor told us to proceed which repairs, which we did.
We were then given a second advisor who had the damage assessed at the same $$ our deductible and asked for invoices for the work complete.
A third advisor then just tried to close things out with their estimate vs actual invoices.
Confusing and frustrating, time for a switch

2 of 2 people found this review helpful. Did you?

YesNo
Review topics

Paying insurance for years. When I needed the most they are not there

by Cactus singh on Aug 3, 2022
1 out of 5 stars

Had a claim. I was told 3rd party will come for an estimate. Waited for weeks to get a damage estimate with a leaking roof causing damage to my room and garage. No Show.
At last, hired someone and ended up changing the whole roof since the shingles were missing and damaged.
TD Home Insurance is a waste of money and time. This is the 8th week.

2 of 2 people found this review helpful. Did you?

YesNo
Review topics
Households in Alberta pay, on average, approximately $60/month in homeowners’ insurance costs. We can help to push these costs even further down. Get a house insurance quote today to start saving today. Rates start at $20/month.

No notice after 5 years of paying them they blocked my account

by Dgor on Jul 27, 2022
2 out of 5 stars

I've been using TD home insurance for 5 years. I mistakenly paid 37 dollars, too little, I pay once a year. Instead of contacting me, they blocked my account. I didn't mind paying a higher price because they were easy. I will not be renewing!!!

2 of 2 people found this review helpful. Did you?

YesNo
Review topics

Customer Service is great

by William Zhou on Jul 26, 2022
4.5 out of 5 stars

I have a renewal policy from TD and it was too expensive for me. I called customer services today and Syed help me out of it. I just wanted to check if there was a promotion for my policy. He helped me to check everything and tried his best to find out if there was anything that could make the price down. With his professional knowledge and patience, I saved $600 for the annual fee from the original price. That is more than my expectation. Thank you so much, Syed.

2 of 2 people found this review helpful. Did you?

YesNo
Review topics

Refuse to pay claim

by Joel F on Jul 24, 2022
1.5 out of 5 stars

I was a long-term customer and got a water leak on my natural gas tank. Originally, they said they will pay. Then they refuse, mentioning that no insurance company will pay for a slow leak. I switch companies and the new one is paying for this type of damage. I lost $5000 in repairs and also 800x7years of payment with them. Please make sure you read all reviews before going with them.

2 of 2 people found this review helpful. Did you?

YesNo
Review topics
Looking to save on home insurance? Get our cheap home insurance quote and start saving on home insurance! You will be surprised by how much you can save while getting more extensive coverage.

Horrible Insurance Compamy

by DONT USE THIS INSURANCE COMPANY on Jul 22, 2022
1 out of 5 stars

I have been trying to get a deceased person removed from my policy since Nov 2021 with no success they refused to cancel my policy tell I provide them with a copy of the deceased will as a death certificate is not good enough for them. they are also requesting that I provide them with the deed to my property as the transfer of property is not good enough. I have sent them the request over and over again in the past week and have gotten no response from them when I call to see if this info has been added to my file I get told no and to resend the info again I have emailed at least 10 times now with the same info. I have gotten attitude from the people on the phone. I don't understand why these people can not provide their own company email so things can be added ASAP when a customer needs things done right away. I have been with this company for a few years and I will be cancelling my policy with them as soon as they receive the info they say I have to keep sending. I was told if I don't provide this info that I will be charged monthly still and that if I don't pay then I get non-payment that goes against me to get insurance elsewhere. I don't recommend this company to anyone if possible avoid using this insurance company. TD INSURANCE IS THE WORST COMPANY TO DEAL WITH!

2 of 2 people found this review helpful. Did you?

YesNo