Horrible company - stay away
by adamood@gmail.com on May 21, 2014
1 out of 5 stars
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I was a customer of both home owner and automobile insurance for almost 8 years with this company. They cancelled my home owner's policy one summer while I was on vacation for an extended period of time because the credit card they had on file for automatic renewal had expired without my knowledge. When I contacted them months later, they refused to reinstate my policy and then refused to create a new policy for me because I told them I would be moving (and their underwriter said it would be greater risk). They could care less than I had been a long standing customer with no claims for my homeowners insurance. For my auto, they hiked up my rate by almost $30 a month for a claim that was not my fault. Good riddance Personal, you are anything but!