Wawanesa Home Insurance Reviews

Never have we been treated in such a disgusting manner by any company and Wawanesa is by far one of the most dishonest insurance agencies to date. They tried to raise our Car & Home Insurance by almost 50% in 2 years. Being a long-time client, we never received a phone call to discuss our contract or even to find out if we are satisfied. They have added extra service fees that we never agreed to and are attempting to charge additional fees on top of that for cancelling 17 days into our renewal which is appalling. After I politely told them this is unacceptable and kindly asked them to remove the fees, we have not heard back in almost 2 weeks. Beware of Wawanesa, they are sneaky and dishonest so check your invoices and go with another agency if you can. They are all cheaper now than Wawanesa who you likely won't speak with since they merged with Fort, so you will be bounced back and forth between them.

I had been overcharged for home insurance coverage for two years. I had been paying insurance for a single-family home and I have a semi-detached home. I had supplied my current home information for a new policy and Wawanesa was not professional in correcting my policy with the new updated information.

Dealt with these guys for years, better off having no insurance than paying these guys for nothing. Cheaper insurance but you get what you pay for - absolutely nothing. They have their own adjusters who get paid extra if they rule in their favour. Hired my own adjuster but still ignored his claim, said "we have our own", of course.

I have never in my lifetime had a home insureance claim! Never! We live in Airdrie, AB which is the base camp for the army when the flooding happened in Calgary in 2013 because it is a much higher elevation and we don't flood. Does this matter to them? NO! our rates increase by 20%. Last month we had HAIL, did I have a claim? NO! However, I just received a letter saying my insurance is going up another 50%!!! This before they even pay a dime out! Insurance companies disgust me and so does our government for not protecting the public from these thieves! They put agencies in place and when you call they tell you to talk to your insurance company reps! Failures on all fronts.

Unfortunately, Wawanesa doesn’t value customers. They have taken bad business in the past without spreading risk, therefore, they cannot afford reasonable rates. 18 years claims free and three times the price of competitors:(

My small home Wawanesa home insurance was $890 which was paid upfront for the whole year. The agreement made 1 year ago. From December to December period. Their broker sent me a reminder indicating the due date to pay January 6. I realized on January 7 when got home from work and I shot Email to the broker asking if I can pay the next day at lunchtime. The reply was: my insurance expired! Now I have to work out new agreements and pay higher fees. So higher fees are $1300 a year. I find this a big jump in price. So I will go back on market to find another broker. However, regardless of what I choose now, I will be on the hook to pay Wawanessa the time house, not on any insurance estimated about $75-$100. In my opinion, if a house cannot be without insurance then one should be on a bill payment when late a 30 days normal service provision then interest. Something internet providers would do. Instead, Wawanesa chooses to not accept bill payments and cancel the insurance and then rack up fees. Bad business. These underwater stones should have been discussed by the broker because I gave a call to another broker today and he said usually they give 30 days. I emailed Wawanessa directly describing the situation they chose not to reply.

Wawanesa sure has no problem taking your money. Then they screwed me on my claim, then screwed again when they doubled my rates. Another unhappy customer who just cancelled there policy.

I tried to get insurance on a home that I am the executor of the estate. I was hoping for a quote so I could compare it to other companies.

It took more than two and a half months for them to send a policy. It was not a quote but a policy. The price was twice as much as what I expected. The next day I got another piece of mail stating that they have not received payment. None of the mail was sent to the correct address. It was forwarded by Canada Post. A final note was sent by registered mail to the wrong address. My travel time was more than two hours to find out that they had canceled the policy for non payment.

My policy almost doubled this year. I was able to get a comparable policy from a competitor for a little over half of what they quoted me. In addition to this it took the broker I was dealing with several weeks to find out why.

Not worth the premium. Do not want to pay anything when the time for claims! Just like to collect the premium.