Axa (Intact) Home Insurance Reviews

My 90 year old mother has a claim for her flooded basement. They took too long to start cleaning up the basement. It has been months and she is still waiting for the damage to be repaired, and waiting to receive payment for items she had to replace and pay out of her own pocket.

Paid faithfully for 22 yrs. A 30" basement flooding resulted in a long 6yr battle & their refusal to pay anything because the restoration co, THEY hired to clean up, did just that. They removed all the contents, floor to ceiling did not do a proper inventory, stole all their jewellery, & left us high & dry!. This has cost us dearly! This was a clear , undisputable theft. Too many ploys, games, trickery... Pathetic! BEWARE!