Bad claim experience
by Nancy on May 28, 2015
2.5 out of 5 stars
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I always thought CUMIS was a good company. since they were pleasant and quick to give quotes. I even referred a few people to them UNTIL I had a claim. I was with this company for 15 years and never had a claim, &paid my premiums on time. Our home got hit by lightning and it essentially fried every electronic item in my house; all TVs, computers, hot tub, kitchen appliances and split a 50 foot maple tree down the middle. The first encounter with them was with a local subcontracted adjuster who was snide, condescending and rude. They would not return phone calls, delayed approving work for months, of to be done and directed us to their "own/preferred" companies. They low balled us on every item and we were constantly having to show them like items that cost more. It is a year later and we are still waiting to get approvals for electrical work. The claim is open for 2 years yet they have sent a cheque and deemed the claim closed. Any calls to the mother ship (CUMIS) is dealth with rude people who ask why we are calling them? They are a nightmare to deal with. Buyer beware!!!!