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Cumis Insurance Home Insurance Reviews

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(9 reviews)
Cumis Insurance
1.3 out of 5 stars:
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Claim experience:
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Useless, money grabbing crooks

by Sick and tired on Jan 29, 2019
1 out of 5 stars

I spent a month in the hospital and was out of work for 6 months after suffering seizures. I had Cumis coverage for a loan. The first call seemed to go well, after that it was nothing but problems. They made me jump through unnecessary hoops to waste time so they didn’t have to cover my payments. By the time I was finally approved, I was a month in arrears that they refused to cover. After that every time they paid me it was 2 1/2 weeks past the date my payment was due forcing me to float the payment. Every month they were late paying, I had to call them every month and demand payment and of course, they still took their monthly fee from my account every month. The worst time of my life made much worse by these crooks! Heartless, money grabbing narcissists! Never go with Cumis!

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Bad claim experience

by Nancy on May 28, 2015
2.5 out of 5 stars

I always thought CUMIS was a good company. since they were pleasant and quick to give quotes. I even referred a few people to them UNTIL I had a claim. I was with this company for 15 years and never had a claim, &paid my premiums on time. Our home got hit by lightning and it essentially fried every electronic item in my house; all TVs, computers, hot tub, kitchen appliances and split a 50 foot maple tree down the middle. The first encounter with them was with a local subcontracted adjuster who was snide, condescending and rude. They would not return phone calls, delayed approving work for months, of to be done and directed us to their "own/preferred" companies. They low balled us on every item and we were constantly having to show them like items that cost more. It is a year later and we are still waiting to get approvals for electrical work. The claim is open for 2 years yet they have sent a cheque and deemed the claim closed. Any calls to the mother ship (CUMIS) is dealth with rude people who ask why we are calling them? They are a nightmare to deal with. Buyer beware!!!!

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