Home Insurance Reviews

BCAA Home Insurance Reviews

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(47 reviews)
BCAA
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Lots of mistakes in policy

by Unhappy in BC on Apr 24, 2020
1 out of 5 stars

We have been with BCAA for over 25 years and were shocked at the number of mistakes in our policy declaration when we last renewed. Items that had been removed in previous years mysteriously reappeared (sometimes from 4 years ago) and much of the information was just plain wrong. At one point we thought they were looking at someone else's policy. It was very unsettling when we looked in detail at the info they had for our house. Thankfully we have never had to make a claim. The other troubling thing is the soft credit check that is now mandatory with the excuse that it can save us money. No one has been able to explain to me exactly how that works. I believe they are just selling our data somewhere. They only seem interested in selling you insurance on as many different items as possible. I would never recommend this company to anyone.

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