BCAA Home Insurance Reviews

New Year's 2021 we had a fire from an explosion of fondue fuel. In the morning (Jan 1) we contacted BCAA who made sure the process was fast and easy.

Without hesitation, BCAA assigned a claim number and told us to contact the restoration company (Total Restoration) who immediately started work. BCAA also assigned an Adjuster right away and he answered all our questions as the work proceeded. He also tracked our replacement purchases and all compensation payments were prompt.

We had never before needed to make a claim on household insurance, so we started off being worried. BCAA eliminated all worries at the start and throughout the entire restoration process.

BCAA now has a customer for life.

Fast efficient service. Makes one feel that they really care

Because BCAA self-insures, its rates are based upon local issues -- not national or world-wide disasters. The personnel with whom I've dealt are efficient and knowledgeable. With a major claim following a break-in several years ago, the adjusters were most helpful, directing us to the places we needed to go to replace items or to seek evaluations etc. of items which were stolen.