Canadian Direct Insurance Home Insurance Reviews

Worst company when it comes to claim. We had a bad hail damage on the roof gutters, siding and other material such as railing barbeque and some other stuff was damaged. They only want to pay for roofing, only part of damaged siding, they don't care if the colour matches or not. The other stuff that was damaged by hail they don't wanna cover
and they wanna deduct 5 percent deprecation on everything from demolition to material and labour. I am gonna almost pay 50 % of the actual damage from my own pocket which is ridiculous.
I think the government should step in. My neghbours are with a different insurance company and its totally opposite. Worst customer service.

CDI has not been fair in its' dealings with us. Their policies are written in such a way that they can weasel their way out of paying anything. They make the claim process so complicated, and frustrating, that unless you are prepared to spend a bunch of time, energy and money trying to fight them, you will never be paid for damages to your home. Over the years we have had 3 claims, one for flooding in the basement($5000 damage, received $0 from CDI), one for a burst pipe in our ensuite bathroom that caused damage to the main floor ($2000 damage, received $0 from CDI, AND we received a bill from their restoration company who did nothing more that put fans on the floor to dry things out for $1500), and now we have hail damage on our roof (like everyone else on our street) and who is the only sucker whose insurance company won't pay for at least a partial roof replacement?.. ME, the only CDI customer on the street!! I strongly discourage anyone from using them as an insurance company... you are just throwing your money away.