Westland Insurance Home Insurance Reviews

1and 2 weeks ago, I left messages for Westland to contact me for advice on how to proceed on a claim for water damage my AC caused to mine and my neighbors' condo. Westland failed to respond. When I finally did get a response, it was unclear. I had to rely on my neighbor in whose condo the damage occurred to give me sound advice. Her insurer responded immediately and sent someone to assess the damage.

Make sure you compare their quotes with any other insurance company in town first! I dealt with Westland Insurance back when it was still Holly Gordon Insurance for over 20 years. Westland buys them out. Now all you get is: people are out of the office voicemails. No replies to emails. They're out to lunch (literally)... at 5 PM(?) working the evening shift, they don't return calls. Prices went up while the service went down. I had multiple policies with this company. No longer. Their service is sub-standard.