Home Insurance Reviews

Westland Insurance Home Insurance Reviews

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(72 reviews)
Westland Insurance
3.3 out of 5 stars:
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Builder's Residential Home Policy

by Steve on Nov 2, 2023
2 out of 5 stars

I was required to take out a Builder's Residential Home Policy that cost $3,500 for the year. This type of policy allows you to live outside the home while construction is being completed.
We engaged in an extensive reno of the home bringing the entirety of the home up to code. This requires us to move out to the home for 15 months.
Just prior to moving back in, we had a sewer back-up whose underlying cause was a cement blockage in the sewer line. We called Westland Insurance who said that they were on our side and we would do anything we could for the insurer. I rolled my eyes.
In the end Westland Insurance did nothing more than engage in a series of insurance like talk that was not in plain English and did little to explain their decision except to cut and past excerpts of the policy. It was off-putting and their behavior was rude.
I am not trying to get a resolution to the issue but they will drag this out for months and when all we wish to do is fix the sewer damage.
Shame on Westland. The are good at selling policies but not much else.
Please think twice about Westland Insurance.

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Error discovered by representative re incorrect property insurance cost on our condo policy.

by Shirley & Borden on Jan 17, 2022
4.5 out of 5 stars

We unknowingly had been paying an incorrect high rate of insurance for several years and this year our new representative Nicole discovered it immediately upon reviewing the policy! She even managed to provide a refund for this year as we had already paid online! We are extremely thankful for her knowledgeable and astute attention to our account. We highly recommend her and will be using her and the company for all our insurance needs. Thanks, Nicole.

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Excellent Service

by Derek on Sep 14, 2021
5 out of 5 stars

I have been dealing with Marlene at the Uptown location of Westland Insurance. She always gives excellent, professional service and is extremely well versed in all insurance matters. My renewals are always done quickly, and Marlene always makes sure I have ample insurance for my needs and gives much-appreciated advice around insurance coverage. Wherever Marlene is working is where I am getting my insurance.

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Great service

by Avryl Brophy on Aug 31, 2021
4.5 out of 5 stars

A representative named Wani P. at Westland Insurance helped me with multiple transactions. Wani was knowledgeable, helpful and very kind. She provided good advice about rates and made my experience much easier than expected.

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Joyful Experience

by khalid on Aug 22, 2021
5 out of 5 stars

It was a great and joyful experience working with Harpreet Kambo for my first Home insurance. He was open to questions and was explaining everything in great detail. It seemed taking the insurance was very simple.
I will definitely recommend him to my family and friends!

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Home Insurance

by Violet Kozlowski on Apr 21, 2021
5 out of 5 stars

I would like to express my gratitude for the service I had received at the Penticton
Westland Insurance Company.
The very helpful lady who helped me was Karen E, she was very informative, kind and calming and very efficient at her job, as I am currently in the position of buying a home, her expertise and calming disposition made it a good experience. Thank You, Westland.

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Westland Insurance

by Marlene on Apr 16, 2021
5 out of 5 stars

I cannot say enough about the service I received today from Ashley from Westland Insurance Nanaimo BC. She helped me so much with a very complicated condo earthquake insurance issue. The knowledge and expertise she shared regarding my particular issue really made me thankful I deal with Westland for all of our insurance needs. Thanks again Ashley & Westland Insurance for all of your help.

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Westland Insurance

by CStein on Feb 16, 2021
5 out of 5 stars

I have been with Westland for a few years and have been satisfied with their service. Fortunately, I have not had to file a claim yet but their rates are reasonable and Gurjinder at the Royal Mall location has answered all of my questions. I highly recommend them as an insurance provider.

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