Quick and convenient
by Happy in Coquitlam on Feb 15, 2020
5 out of 5 stars
I found extreme value with Westland when I had a claim. They went above and beyond to make sure repairs were done quickly and to our level of expectation. I can not say enough good things about my experience.
Awesome, helpful, knowledgeable and followed up when she said she would. My experience other companies I have dealt with were slow in response times.
We dealt with Westland Insurance in Nanaimo. The Agent was very professional and helpful. We were with a different company last year but she provided us with a quote that was comparable and cheaper, so we switched! Thank you for all your help!
The agent was quick and helpful showing me how to save on my home insurance. She showed me lots of options and saved me a good amount on my monthly payment. A great employee here, very pleasant and direct.
This group of professionals leave no questions unanswered. I am a very hard sell when it comes to purchasing something I hope to never use - but left their office feeling reassured that if I ever need help within the insurance field they will be there to assist me. Awesome team. Thank you.
I dealt with Megan S. for our course of construction insurance, our auto insurance and our contents insurance on our rental. She is fantastic. Very efficient, friendly, and on top of things. Love that I can call her and get a quote within minutes. I left my auto insurance to the last minute, and Megan saved me! Thanks, Megan!
The staff here are friendly and helpful. They handled our claims in a quick time. They are always pleasant to deal with. Our new policy on a new home was very acceptable to us.
My husband and I are very satisfied with the exceptional Customer Service at this branch in the Evergreen Mall. All of the Brokers that we have dealt with, (Don, Nicole, Linda and Brandon) are very friendly, professional, knowledgeable and very helpful. We are extremely happy with the service there and will continue to do business with them.
Huge shoutout to Westland Insurance. If anyone is needing home insurance in general or for a licensed daycare, I would highly recommend the ladies at Westland Insurance. Karen and Nicole were absolutely awesome. We had quite the frustrating experience the other day. Our previous Insurance company ...after 3 years with them, they have decided to deny covering any licensed daycares in need of home insurance. I went to two other insurance companies prior to trying Westland and company after company denied us for home insurance because of the licensed daycare in the home...Even though I have a specific separate liability policy for the daycare. They will cover the unlicensed daycare but not the licensed...crazy. Makes no sense at all. It's getting harder and harder for licensed daycares to get coverage. Thankfully we are insured again now...thanks to Westland Insurance.
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Due to the increase of condo insurance, we took our renewal and our strata insurance with us, to ensure we were covered for the Strata’s increased deductibles. The representative checked everything for us. He was quick and processed our payment and answered our questions.